Viewing 6 posts - 1 through 6 (of 6 total)
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    Posts
  • October 12, 2016 at 3:36 pm #698346
    dondela

    Dear Support team,
    i am using “contact form 7” and the plugin “Conditional Fields for Contact Form 7”.
    It works fine if i include the contact form inside a normal page. If i use the “avia layout builder” all hidden fields are visible by default again. Do you know a fix for this problem? I know it´s a third party plugin – but maybe you have an idea?

    Thanks for any help

    October 12, 2016 at 6:23 pm #698454
    Vinay

    Hey dondela,

    Thank you for your understanding.

    Before you contact the plugin author a couple of steps that you can try is to copy the entire shortcode of the form in which the plugin works and paste it wherever you like.

    To do so you need to enable debug mode

    Enable Avia Layout Builder Debug

    Then make the plugin work in the form and copy the shortcode of the page with only the form.

    Use the codeblock element and paste the shortcode to the form.

    Best regards,
    Vinay

    October 13, 2016 at 5:09 pm #698847
    dondela

    Thanks for your help. It didn´t work.
    As soon as i switch to ALB the fields are not hidden anymore – even if place the shortcode in a codeblock.

    October 16, 2016 at 9:52 am #699490
    Rikard

    Hi,

    Could you try contacting the plugins author to see if they know what is going wrong please? If you should need any further help from us then please post admin login details in private.

    Thanks,
    Rikard

    October 17, 2016 at 9:17 am #699840
    dondela

    Dear support team,

    the author made an plugin update and now it works in ALB as well :-)
    Thanks for your help!

    October 18, 2016 at 8:20 am #700442
    Rikard

    Hi,

    Great, glad you got it working and thanks for the feedback :-)

    Please open a new thread if you should have any further questions or problems.

    Thanks,
    Rikard

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Viewing 6 posts - 1 through 6 (of 6 total)
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