Viewing 22 posts - 1 through 22 (of 22 total)
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  • December 1, 2014 at 12:34 pm #360723
    Nello83

    Hi Kriesi.
    I’m trying to use a contact form with Enfold.
    I’m testing the form but when I try to send the message it doesn’t work and the message is not received by my personal mail address.

    I tried a test with
    WP-MAIL-SMPT and CF7 Form and the message has regularly been sent and received

    The page is
    http://www.tecnomediasrl.eu/noleggio-lungo-termine-2/

    Thank you for your help

    • This topic was modified 10 years ago by Nello83.
    December 1, 2014 at 12:43 pm #360728
    royaltask

    it does not fire the mail, right?! Does it bring the message: Mail send?
    Let me know, I have the same issue with a child theme. regular theme is working. Are you using child theme?
    contact form 7 works here, too. avia contact form not since 4.01

    • This reply was modified 10 years ago by royaltask.
    December 1, 2014 at 7:55 pm #360972
    Elliott

    Hi!


    @Nello83    , I sent you a test email. Make sure to double check your email address for typos and check your spam folder.


    @royaltask    , Are you sure your using the latest version of Enfold? (3.0.4) Send us a link and we’ll take a look.

    Best regards,
    Elliott

    December 2, 2014 at 1:34 pm #361423
    Nello83

    Hi Elliott,
    I double checked but it didn’t work. No mail has arrived
    Any other suggestions?

    December 2, 2014 at 1:40 pm #361425
    mhauslaib

    Hi Elliott

    got a similar problem…my contact form doesn’t even show on the page…

    http://deutscheliegenschaften.com/contact/

    thx
    rgds
    Martin

    December 2, 2014 at 3:47 pm #361462
    Yigit

    Hi!

    Please update Enfold to the latest version 3.0.4 – kriesi.at/documentation/enfold/updating-your-theme-files/

    Regards,
    Yigit

    December 2, 2014 at 4:46 pm #361528
    Nello83

    Yet updated…the problem still continue

    December 2, 2014 at 10:05 pm #361799
    Elliott

    Hey!


    @Nello83    , Send us a WordPress login and we’ll take a closer look.

    Best regards,
    Elliott

    December 3, 2014 at 10:37 am #362023
    mhauslaib
    This reply has been marked as private.
    December 3, 2014 at 11:51 am #362050
    Nello83
    This reply has been marked as private.
    December 3, 2014 at 9:35 pm #362492
    Elliott

    Hi!


    @mhauslaib    , You linked us to your LayerSlider. Your having a problem with a contact form correct? Please create a new topic and we’ll be with you shortly.


    @Nello83    , Please upgrade the login to administrator so I can see how your using the WP SMTP plugin.

    Best regards,
    Elliott

    • This reply was modified 10 years ago by Elliott.
    December 4, 2014 at 10:28 am #362761
    Nello83

    Sorry
    I upgraded the login.

    December 4, 2014 at 6:55 pm #363118
    Elliott

    Hey!

    I sent a test to my personal email address and it arrived in my spam folder. It’s still not working for you?

    Cheers!
    Elliott

    December 5, 2014 at 12:41 pm #363526
    Nello83

    We tried again also with an other email but nothing. It still doesn’t worl.
    The message does not arrive even in the spam folder. Sometimes the Form not shows the “thank you” message

    December 6, 2014 at 12:28 am #363933
    Elliott

    Hi!

    I’m not sure what it could be. Your getting emails from other sources with the addresses you are using correct? That’s weird it’s sending it to my email but not yours. Try creating a new gmail account and use that to see if it happens there as well.

    Best regards,
    Elliott

    December 10, 2014 at 12:24 pm #365920
    Nello83

    I yet tried unsuccessfully with two personal gmail. I created an other gmail but nothing.

    I checked the spam but there are no messages
    These emails regularly receive messages from other accounts

    The emails correctly receive messages from CF7 and the sending test of the SMTP plugin

    • This reply was modified 10 years ago by Nello83.
    December 10, 2014 at 12:25 pm #365921
    Nello83
    This reply has been marked as private.
    December 11, 2014 at 2:01 am #366377
    Josue

    Hi!

    Login doesn’t work, but try adding this to theme / child theme functions.php (change yourwebsite.com):

    function change_cf_from() {
	return " (Email address hidden if logged out) ";
}
add_filter('avf_form_from', 'change_cf_from', 10);

    Regards,
    Josue

    December 11, 2014 at 3:49 pm #366704
    Nello83

    You can’t enter where?? in the mail account or in the login administrator?

    December 13, 2014 at 9:42 pm #367777
    Josue

    Hi!

    Enfold Contact Form should work now, give it a try.

    Best regards,
    Josue

    December 15, 2014 at 2:03 pm #368261
    Nello83

    Wonderful!!!.now it seems working. Thank you for your time!!

    Can you tell where was the problem?

    December 16, 2014 at 6:20 am #368789
    Josue

    Hey!

    I did this:
    https://kriesi.at/support/topic/contact-form-52/#post-366377

    Regards,
    Josue

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