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  • October 5, 2014 at 8:33 pm #330538
    miketica

    Hi,
    I’ve seen a lot of posts on this one. In my case, it’s probably something simple, but I can’t wrap my head around it.

    The contact form doesn’t send the e-mails to the e-mail address specified. I’m using WP Mail Bank plugin to test out if the PHP mail() function works and I am getting the test e-mails at the same e-mail address as the one in the contact form.
    I’ve recently migrated my website to a different type of hosting and I was worried I did not set up the mail correctly, but it does work any other way how I test it.

    Thanks for your help.
    Regards,
    Silviu

    October 7, 2014 at 4:18 am #331336
    Arvish

    Hey miketica!

    1. Have you tried disabling all third-party plugins to see if it gets fixed?
    2. Has this started occurring after a theme, plugin or wordpress update? Restoring a backup version of your site might help in such a case.

    If disabling any third party plugins does not help, please forward us administrative credentials to your site for us to have a closer look.
    Please check the “Set as private reply (Only you and moderators will see the content of this post)” option before posting any sensitive information.

    Cheers!
    Arvish

    October 10, 2014 at 4:38 pm #333924
    miketica

    Thank you for your awesome support.

    I will let you know when I solve the issue or give you access to the website. Currently, I am sending traffic to it and I can’t turn it off for to test some of the plugins, for a few days.

    Regards,
    Silviu

    October 10, 2014 at 4:40 pm #333927
    Yigit

    Hey!

    We will keep the thread open and it will be on hold until you reply. So please reply when you would like to re-open the thread.

    Cheers!
    Yigit

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