contact - Support | Kriesi.at - Premium WordPress Themes

Viewing 18 posts - 1 through 18 (of 18 total)

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January 14, 2016 at 3:34 pm #565434

simsb79
Participant

Hi
I have done this page http://www.sbkiteboarding.com/booking-kitesurf-lessons-portugal/ but the contact form is not working, i already try several times and i never have the email
Can i have some help?

January 14, 2016 at 3:51 pm #565452

Yigit
Keymaster

Hey simsb79!

Can you please firstly update Enfold to the latest version 3.4.7 – kriesi.at/documentation/enfold/updating-your-theme-files/?

Cheers!
Yigit

January 14, 2016 at 3:57 pm #565461

simsb79
Participant

Hi
Yes I already update. not working

January 14, 2016 at 4:03 pm #565473

Yigit
Keymaster

Hi!

Please refer to this post – http://kriesi.at/documentation/enfold/my-contact-form-is-not-sending-emails/

Cheers!
Yigit

January 15, 2016 at 12:13 pm #566064

simsb79
Participant

still the same problem

January 18, 2016 at 9:13 am #567013

Yigit
Keymaster

Hey!

Do you mind creating a temporary admin login and posting it here privately?

Regards,
Yigit

January 18, 2016 at 1:25 pm #567195

simsb79
Participant

Hi, do you have a email to send you?

January 18, 2016 at 1:26 pm #567196

simsb79
Participant

here you have

January 19, 2016 at 1:33 pm #567817

Vinay
Inactive Moderator

Hey!

The login credential is not working please provide us a working login credentials.

You may try with yahoo or gmail email for testing purpose and check your spam folder.

let us know your results.

Best regards,
Vinay

January 19, 2016 at 2:40 pm #567830

simsb79
Participant

try again please

January 20, 2016 at 2:51 pm #568642

Andy
Inactive Moderator

Hey!

does sending emails work when activating a default WordPress theme? Because this issue is usually related to server settings. You might want to ask your host why your WordPress mails get blocked.

Try Contact Form 7 Plugin, which works although standard WordPress mails are blocked by server settings.

Best regards,
Andy

January 20, 2016 at 3:21 pm #568667

simsb79
Participant

hi. its working already
now i have problems with Woocommerce! the plugin is instaled but i cant use it. I already try to reinstal but it always say that the plugin is already instaled.
thanks

January 21, 2016 at 5:49 am #569155

Rikard
Keymaster

Hi,

I can’t see WooCommerce installed in your plugins list, could you try searching for and installing it again?

Best regards,
Rikard

January 21, 2016 at 11:46 am #569322

simsb79
Participant

Installing Plugin: WooCommerce 2.5.0
Downloading install package from https://downloads.wordpress.org/plugin/woocommerce.2.5.0.zip…

Unpacking the package…

Installing the plugin…

Destination folder already exists. /home/sbkitebo/www/wp-content/plugins/woocommerce/

Plugin install failed.

Return to Plugin Installer

January 21, 2016 at 10:32 pm #569608

simsb79
Participant

hi again
how can i insert a link to a flight company on a enfold table

January 22, 2016 at 9:19 am #569829

Rikard
Keymaster

Hi,

Then you will most likely have to delete the folder via FTP. Please post FTP login details if you don’t know how to do that.

Thanks,
Rikard

January 22, 2016 at 11:57 am #569935

simsb79
Participant

ok, on private content.
thanks

January 25, 2016 at 5:25 am #571075

Rikard
Keymaster

Hi,

I’ve deleted the WooCommerce plugin from your server, please try adding it again to see if it works better this time.

Thanks,
Rikard
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