Viewing 11 posts - 1 through 11 (of 11 total)
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  • April 23, 2019 at 12:36 pm #1093636
    Thesummer

    Hello

    i use the enfold contact form. When i send a email about the website, the message is ok (sended) But i haven`t received the email!!
    When i use contact form 7 or other Formmailer, the message can received. All ok.

    It´s there an issue in childtheme? Thats my function.php in Childtheme:

    <?php
function twentyfifteen_child_styles() {
wp_deregister_style( 'avia-style');
wp_register_style('avia-style', get_template_directory_uri(). '/style.css');
wp_enqueue_style('avia-style', get_template_directory_uri(). '/style.css');
wp_enqueue_style( 'childtheme-style', get_stylesheet_directory_uri().'/style.css', array('avia-style') );
}
add_action( 'wp_enqueue_scripts', 'twentyfifteen_child_styles' );

function change_cf_from() {
	return " (Email address hidden if logged out) ";
}
add_filter('avf_form_from', 'change_cf_from', 10);

Regardas
Andreas
    • This topic was modified 5 years, 8 months ago by Thesummer.
    April 24, 2019 at 5:47 am #1093847
    Rikard

    Hi Andreas,

    Does it work if you remove this bit?

    function change_cf_from() {
	return "<a href="mailto:my-email@domainname.de" rel="nofollow">my-email@domainname.de</a>";
}
add_filter('avf_form_from', 'change_cf_from', 10);

    Best regards,
    Rikard

    • This reply was modified 5 years, 7 months ago by Rikard.
    April 24, 2019 at 12:22 pm #1093934
    Thesummer

    Hello Rikard,

    i have done yes. But the Emails still not receveid.

    Do you can help me?

    contact form works good, only the form from ava builder doesn´t works.: (

    April 24, 2019 at 4:42 pm #1094059
    Thesummer

    I have renew the support from Themeforest.
    Do you need Details ? (FTP)

    We can not received emails form enfold contact form.

    Thanks Andreas

    April 26, 2019 at 2:30 pm #1094742
    Thesummer

    Hello Rikard,

    when i change to original theme enfold. The Contact Formuar works fine. But when i change to my childtheme with orginal Child-Theme was i have downloade and install the contact form doesn´t works. I get no email from contact form.

    Please help me – i have renew the support from Themforest.

    April 26, 2019 at 5:01 pm #1094779
    Basilis

    Hi,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Basilis

    April 30, 2019 at 9:19 am #1095671
    Thesummer

    Hello Basilis,

    i have create the account for you.

    Very thanks!

    • This reply was modified 5 years, 7 months ago by Rikard.
    May 1, 2019 at 7:16 am #1096045
    Rikard

    Hi,

    Thanks for that, please don’t share login details in public.

    I still see this in your functions.php file:

    function change_cf_from() {
	return " (Email address hidden if logged out) ";
}
add_filter('avf_form_from', 'change_cf_from', 10);

    What happens if you remove it or alter it?

    Best regards,
    Rikard

    May 2, 2019 at 11:19 am #1096428
    Thesummer

    Hello Rikard,

    i have remove the lines again, But its same issue. The contact fomular sending without function.

    Thanks for help!

    Andi

    May 6, 2019 at 3:41 pm #1097713
    Thesummer

    contact form 7 works also fine.

    only the enfold contact form works bad. In Child Theme i have added the lines above. I doesn´t received emails.

    Emails from enfold original theme directly can send and received. Please help me again. Thanks in advanced

    May 8, 2019 at 8:04 am #1098341
    Victoria

    Hi isarcolor ,

    You might want to stick to Contact from 7 if it works well for you.

    Best regards,
    Victoria

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