Viewing 4 posts - 1 through 4 (of 4 total)
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  • February 26, 2025 at 11:26 pm #1478055
    LMS

    Consent Dialogue: [av_privacy_google_tracking] button is greyed out for Firefox (desktop). Works correctly on Edge, Chrome, Safari

    Enfold version: 7.0
    Browser: Firefox 135.0.1 (aarch64)
    OS: MacOS 15.3.1 (24D70)

    Example: leathermen.ch

    February 27, 2025 at 6:49 am #1478084
    Ismael

    Hey LMS,

    Thank you for the inquiry.

    It seems to be displaying correctly on our end. Please check the screenshot below:

    View post on imgur.com

    Have you tried checking it on incognito mode?

    Best regards,
    Ismael

    February 27, 2025 at 8:57 pm #1478164
    LMS

    Hi Ismael,
    It doesn’t work in incognito either on my computer. Your screenshot shows the section “other external services” which works fine for me as well. The issue is with the section “Google Analytics Cookies”.
    If you need a screenshot if it, please let me know how to upload it here.
    Kind regards,
    Sebastian

    February 28, 2025 at 4:53 am #1478186
    Ismael

    Hi,

    This is how the Google Analytics Cookies tab looks on our end.

    View post on imgur.com

    Please try to remove the browser history and cookies, then purge the cache.

    Best regards,
    Ismael

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