Viewing 4 posts - 1 through 4 (of 4 total)
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  • February 26, 2025 at 11:34 pm #1478056
    LMS

    Consent Dialogue: button (“lock icon”) not displayed on Firefox mobile

    Enfold version: 7.0
    Browser: Firefox mobile, v 135.0.1
    OS: Android 14
    Samsung One UI version 6.1

    Example: leathermen.ch

    February 27, 2025 at 6:40 am #1478083
    Ismael

    Hey LMS,

    Thank you for the inquiry.

    What do you mean by “Consent Dialogue”? Would you mind providing a screenshot of the issue? You can use platforms like Savvyify, Imgur or Dropbox to upload and share the screenshot.

    Best regards,
    Ismael

    February 27, 2025 at 9:40 pm #1478166
    LMS

    Hi Ismael,
    I looked it up in your documentation. It’s called “Cookie badge” there (cf. https://kriesi.at/documentation/enfold/privacy-cookies/). This one is not displayed in the mobile browser.
    Kind regards,
    Sebastian

    February 28, 2025 at 4:48 am #1478184
    Ismael

    Hi,

    Thank you for the clarification.

    We checked the site using Firefox browser on a Xiaomi 8 phone, and the cookie consent modal displays correctly. Have you tried clearing the cookies and history in your browser? It’s possible that you’ve already visited the site before and selected an option in the cookie modal.

    Best regards,
    Ismael

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