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I’ve updated enfold to 3.5.3 and WordPress to 4.5. I also use the WordFence Security plugin and it is current as well.
I use enfold on a bunch of client sites. On my homepages I have either the advanced Layer Slider or a Full-Width Easy Slider and a bunch of columns with text blocks and images. Pretty standard stuff. When I click to edit my homepage, the Advanced Layout Builder just sits and spins and doesn’t load any content for editing.
I deactivated all my plugins and have discovered that it is when the WordFence plugin is activated, the ALB malfunctions.
The strange thing is that this seems to only be happening on my homepage and not the other pages.
Anyone experiencing similar?
I have had the same problem, and tested the wordfence deactivation. This is the culprit.
Unfortunately, wordfence is not something I can leave shut off due to known malware on my host.
here is my +1 for this.
enfold v. 3.5.3
wordpress v. 4.5
wordfence v 6.1.4Hey!
@splashmediagroup It might be due to any script loading on the homepage please share the link to the page/site where we can inspect the element in question and help you resolve it :)Best regards,
VinayHi again Vinay!
There are a few sites I’ve done that are doing this, however you might-as-well just look at one. It’s the same site I was having the issue with the Text Editor being messed up due to an .htaccess file.
http://www.pgairportfuelling.ca
If you need to login, let me know.
Hey!
We checked for the issue but it looks like the theme is not updated properly to the latest version and there are still some js errors in console. If you are not using a child theme please backup any custom changes you may have added to the theme and download the enfold latest version 3.5.3 from themeforest and update the theme manually via FTP following the steps provided here http://kriesi.at/documentation/enfold/portfolio-item/update-theme-files-with-ftp/
Cheers!
VinayHi!
We will keep this ticket open. Please update the theme and let us know if you still have any issues :)
Cheers!
VinayHi Vinay.
1. Unfortunately updating the theme manually didn’t fix it.
2. I also tried adding the code that has been recommended for the functions.php as shown below, but that didn’t help either. I’m going to remove it… but I wanted to mention that I have tried it without success.
function modify_jquery() {
if (!is_admin()) {
wp_deregister_script(‘jquery’);
wp_register_script(‘jquery’, ‘https://code.jquery.com/jquery-1.11.3.min.js’);
wp_enqueue_script(‘jquery’);
}
}
add_action(‘init’, ‘modify_jquery’);Hi Vinay and BeyondBOLD
I just did a test with WordFence by disabling their new Firewall feature. My homepage’s Advanced Layout Builder is now operational.
Vinay, there appears to be a conflict with this new Firewall feature and enfold.
Hey!
Thank you for bringing this to our notice we will check for the same on our installation and i’m glad the issue is sorted for you.
Best regards,
VinayHi guys,
I’m still working on the issue.
I have fixed the update error with adding the new code to the functions page. Now the spinner is not loading, I have Wordfence which I have deleted, and also reset all caches plus checked on different browsers.
I shut off al plugins and still the spinner editor.
Im going to remove Wordfence completely, and do a reset on all caches.Fingers crossed, back in 10.
AndyUPDATE: So I have found that 75% of my pages don’t load the editor, and a few select page do still work…
I’ll keep working on the issue, maybe need some tech help.All plugins are off too.
Hey!
@thehijinx We will surely help you please create a new ticket and provide us the link to your site with login details so we can take a closer looks at it.We are testing this plugin features please bare with us for a little more time and we will update you guys soon.
Best regards,
VinayI will create another ticket with details in front like this one CONFLICT?
No problem, I’ll be bare with ya :)I shut off the wordfence firewall feature and my avia advanced editor is working now. The rest of wordfence is up and running.
check your .htaccess file for the wordfence WAF entry to see if that was not removed properly. it starts with this code
# Wordfence WAF
Hey!
We checked for the compatibility with the plugin and enfold theme. All the elements in the advanced layout builder works fine when the firewall in Wordfence was enabled on our installation.
Regards,
VinayHey, I’ve been fighting this too and have discovered this: If I disable the WF firewall, I can access the Avia Layout Builder, and if I turn the WF FW back on, I cannot access the ALB. However, if after disabling the WF firewall, then setting it to “Learning” mode, save, I can access ALB, and then one more time setting it back to “enabled” I can then access the ALB again.
In other words, I cycled through the three firewall settings and can then access the Avia Layout Builder on all pages with firewall enabled. Still looking into this because I have 10 sites with the same problem.
“Spinning wheel on modify page, ajax call”
I was just about to post to this… Im not sure who to inform, Wordfence or you guys but Ill confirm what @babayard is saying.
If Wordfences new firewall is enabled you cannot modify any pages because the admin-ajax.php is flagged error 403 when checking the console.I had not tried the “learning mode” then switching to Firewall-enabled again. But I can confirm disabling it resolves this problem.
Good luck guys :)
What I found is if I just switch the firewall settings from enabled to disabled, then switch back, the Avia Layout Builder does NOT load the content for editing.
However, if I disable the firewall, then go edit the page to confirm the ALB is working, then move away from that page, change the FW setting to Learning, go edit a page and verify ALB is working, then move away from that page and enable the FW, then go to a page and edit it.
It is a pain, but this is the weird part. After i did that on one site, the ALB was working on all the others where WF and Enfold were used, even if they were on different servers.
I deleted my Wordfence, Avia Editor is still broken… Spinning.
I’m gonna add it back and play with the fire wall… you can see I have tried everything. Hmm.Here we go.
Hi,
@thehijinx: If I am not mistaken, WordFence modifies the .htaccess file so deleting the plugin might not work completely. Try to delete the .htaccess file then go to the Settings > Permalinks panel to regenerate it.Best regards,
IsmaelI just want to confirm: disabling WF Firewall, then put it on learning, then back to “On” – did the trick. Avia Editor is back again…
Guys, you should speak with the WF people about this!
Hi there
I’m also experiencing this conflict with Enfold and Wordfence. Some of my text containers on pages when I go to edit them come up with the error message: Error fetching content – please reload the page and try again.When I disable WF its fine, but I really need that plugin to be enabled.
Any updates on this issue?I also had this issue with the ALB and Wordfence, and turning the firewall off, then setting it to learning mode did fix the issue. The instructions in the Wordfence panel recommend letting the firewall learn for a week before enabling it, and I had not done that.
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