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Viewing 13 posts - 1 through 13 (of 13 total)
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  • July 27, 2017 at 11:42 pm #830845
    joy

    Hello team,

    I recently purchased Sprout Invoices and I am finding an issue that’s being affected by the Avia page builder.

    Basically, when I try to insert a link onto an estimate/invoice, the page preview is also shown. I have contacted the author and was told it’s the theme. Switching to the twenty seventeen theme confirms this.

    Can you please have a look to see if this can be resolved? Thank you.

    July 28, 2017 at 8:16 am #830934
    John Torvik

    Hey joymoleta,

    Please, could you check the credentials again?

    Best regards,
    John Torvik

    July 28, 2017 at 8:49 am #830948
    joy
    This reply has been marked as private.
    July 31, 2017 at 1:55 pm #832120
    Victoria

    Hi joymoleta,

    Credentials did not work for me. Could you please update the credentials.

    Best regards,
    Victoria

    July 31, 2017 at 11:11 pm #832490
    joy

    I’ve just tested the original information that you were provided with. It worked.

    Please try again. Thank you.

    August 2, 2017 at 11:10 pm #833682
    joy

    Just checking in again. I see many other topics with responses but I’ve yet to hear back. Thank you.

    August 4, 2017 at 7:18 am #834199
    Ismael

    Hi,

    I’m trying to edit the estimate post #312 but the site is going down every time I update it. Please try to shorten the “terms” page url using bit.ly or goo.gl.

    Best regards,
    Ismael

    August 4, 2017 at 8:14 am #834221
    joy

    I don’t get that result…and I’m not really sure what you mean about shortening the URL. It’s created dynamically to coordinate with the estimate and I think it’s already pretty short as it is.

    If you have trouble loading, just refresh the page.

    Edit : sorry I reread your response and I will try that. But according to the author of Sprout Invoice this issue is caused by the page builder, URLs should work fine with his plugin, it is Enfolds theme/page builder that is causing the conflict.

    • This reply was modified 7 years, 3 months ago by joy.
    August 8, 2017 at 9:43 pm #836059
    Basilis

    Hi,

    That is because the link is called the WP_EMBED function, based on new WordPress versions.

    Please add the following code and let us know if it works.

    function wpb_imagelink_setup() {
	$image_set = get_option( 'image_default_link_type' );
	
	if ($image_set !== 'none') {
		update_option('image_default_link_type', 'none');
	}
}
add_action('admin_init', 'wpb_imagelink_setup', 10);

    BTW – that is not an issue of our theme. It is a functionality that we do not disable and we allow the WordPress work perfectly on everything.

    Best regards,
    Basilis

    August 11, 2017 at 10:46 pm #837671
    joy

    Ahhh! That was it! Thank you so much, I really appreciate your help.

    August 13, 2017 at 6:13 am #838130
    Rikard

    Hi,

    Great, glad we could help. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

    August 19, 2017 at 10:42 am #841221
    joy

    You may close the topic. Thank you.

    August 19, 2017 at 11:57 pm #841500
    Jordan Shannon

    Hi,

    I’m glad you were able to get this corrected. If you need additional help, please let us know here in the forums.

    Best regards,
    Jordan Shannon

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  • The topic ‘Conflict with Sprout Invoices’ is closed to new replies.