Viewing 7 posts - 1 through 7 (of 7 total)
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  • February 26, 2015 at 4:57 pm #402779
    gohyongjin

    Having some issue with the latest Gravity Form

    1. Popup not showing when hitting “new form”, screen fade to tinted black and thats all.
    2. When I click edit forms, I am unable to click the options for that field usually there will be a dropdown box for that particular fields for example changing of field label name and conditional logic but this dropdown box is missing

    Please help

    No issue when switching over to default word press themes

    • This topic was modified 9 years, 8 months ago by gohyongjin.
    February 26, 2015 at 10:28 pm #403029
    Elliott

    Hey gohyongjin!

    I’m having trouble logging in. Is the information correct?

    Regards,
    Elliott

    • This reply was modified 9 years, 8 months ago by Elliott.
    February 26, 2015 at 10:41 pm #403039
    gohyongjin
    This reply has been marked as private.
    February 27, 2015 at 3:40 pm #403454
    AriadPart

    I have the same issue as described above. When the default WP theme is used, everything works fine.

    I wrote to Gravity Form support, and they replied:

    “You should report the conflict to that theme developer. Please have them reach out to us directly if they need assistance resolving the conflict. They shouldn’t be outputting scripts or code on our pages of the admin. Our update just exposed the flaw: the issue is not with the Gravity Forms plugin update. Thank you.”

    Turning off all plugins doesn’t help either.

    March 2, 2015 at 5:22 pm #404595
    Elliott

    Hi!


    @gohyongjin    , I created a new test form and didn’t see any issues. There were no javascript errors or anything that looked out of the ordinary. Take a screenshot and highlight what is going on so we can get a better idea.


    @AriadPart    , Send us a WordPress login and we’ll take a look.

    Regards,
    Elliott

    March 3, 2015 at 3:14 pm #405175
    AriadPart
    This reply has been marked as private.
    March 4, 2015 at 6:06 pm #405935
    Elliott

    Hey!

    It looks like your having the same problem as here, https://kriesi.at/support/topic/a-conflict-with-gravity-forms/#post-405917. Go ahead and try that fix out and then reply in that thread if your seeing any other problems with gravity forms.

    Best regards,
    Elliott

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