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October 3, 2024 at 5:28 pm #1468377
Hello,
You can easily reproduce the issue I’m about to describe by deploying a WordPress site version 6.6.2, Enfold 6.0.4, and WP Rocket 3.17.0.2.
When Enfold is active, the WP Rocket configuration export/import system no longer works. The export/import system returns the error: “The settings import failed: incorrect file type.”
WP Rocket does have documentation on this error (https://fr.docs.wp-rocket.me/article/1318-onglet-outils-exporter-importer-les-reglages-restauration-de-version#troubleshooting), but it is not the solution in our case.
The issue disappears if I deactivate Enfold and use a default theme like Twentytwenty Four.
After several exchanges via support ticket with my hosting provider to ensure everything is fine on their end, as well as with WP Rocket, they informed me of a known incompatibility between Enfold and the WP Rocket configuration export/import system. It was not their responsibility, as Enfold supposedly modifies the MIME behavior in JSON handling, which leads to incompatibilities with WP Rocket, as well as other plugins (although they didn’t specify which ones).
Does this kind of problem sound familiar to you? Do you have a solution?
I can provide you with a test site if necessary.
Thank you in advance for your help.
Best regards,October 5, 2024 at 2:27 pm #1468477Hey Dav-Nex,
Thanks for your patience, but unfortunately we are not able to test this as it is a paid plugin without a trial version. I have not seen any other posts about this issue.
Perhaps try disabling all of your other plugins to see if there is a conflict. The only MIME issue that I have seen is with some managed WP servers when mod_headers nosniff are adding in the server php settings in plesk or similar servers, this solution was to add the nosniff headers via htaccess. Try checking this. We were not able to reproduce this on our servers, so perhaps this is what you are experiencing.
We are limited to the support that we can offer for third party paid plugins, you could request this feature check with the Dev Team which has opened a Github Feature Request for users to place requests and follow them as the Dev Team reviews them.Best regards,
Mike -
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