Viewing 5 posts - 1 through 5 (of 5 total)
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  • May 21, 2018 at 1:49 am #959549
    oliverstone

    Hi Team

    Regret to advise that your latest update to Enfold version: 4.3.2 appears to have created a conflict with the Envira Gallery plugin.

    Envira masonry galleries are no longer displaying correctly in my website https://czeslawsiegieda.com/

    Here are some of the masonry gallery affected pages:
    • https://czeslawsiegieda.com/fawley-court/
    • https://czeslawsiegieda.com/pitsford-hall/
    • https://czeslawsiegieda.com/laxton-hall/

    The issue appears to be something in Enfold theme that is causing this problem? For example, I switched my site’s theme to WordPress Twenty Sixteen and Envira Gallery worked PERFECTLY.

    When I switched back to Enfold theme, the site would not display Envira masonry galleries correctly :(((

    Previous Enfold theme versions did NOT cause issues with Envira Gallery, only the latest update.

    I checked to see if the Envira Gallery issue might be caused by a plugin conflict? I deactivated all plugins but the Envira masonry gallery display issue did not go away. Very disappointing!

    Next, I deactivated all plugins AND switched to WordPress Twenty Sixteen theme. The Envira masonry gallery worked perfectly, which rather confirmed that the masonry display issue is being caused by the latest Enfold theme update.

    Over to you!

    I have provided (private) login details for my site. Please let me know if you are able to identify the cause of the Envira masonry gallery display issues?

    Looking forward to hearing from you.

    Best regards

    Oliver

    May 21, 2018 at 12:28 pm #959706
    Victoria

    Hey oliverstone,

    I unchecked loading jquery in the footer option in performance and it seems to work now.
    Image 2018-05-21 at 13.27.14.png

    Please check.
    Best regards,
    Victoria

    May 21, 2018 at 1:39 pm #959750
    oliverstone

    Hi Victoria

    Thank you for your message. Regret to advise that nothing appears to have changed and the Envira masonry gallery display issue continues.
    I have included a screenshot from this page https://czeslawsiegieda.com/laxton-hall/ as an example of the display problem.

    The large wide borders around the images show that the masonry gallery is definitely not displaying correctly.
    Please see screenshot below (with Enfold theme).
    https://media.czeslawsiegieda.com/wp-content/uploads/2018/05/21122601/Screen-Shot-2018-05-21-at-12.25.16.png

    When I switch themes to Twenty Sixteen, the Envira masonry gallery displays perfectly.
    This suggests that the masonry gallery display issue is being caused by something in the Enfold theme, does it not?

    Here is a screenshot of the same page with the Twenty Sixteen theme activated.
    https://media.czeslawsiegieda.com/wp-content/uploads/2018/05/21123608/Screen-Shot-2018-05-21-at-12.33.38.jpg

    See the difference? I can’t figure out why or how Enfold is causing this display issue? Hope your team can figure it out?
    In the meantime, if you want to activate Twenty Sixteen for comparison purposes, you have my permission to do so.

    Best regards
    Oliver

    May 22, 2018 at 1:43 pm #960337
    oliverstone

    Stand down!! I have been able to fix the Envira masonry gallery display issues in Enfold version 4.3.2 by enabling image lazy load in Envira. It was an accidental discovery, but it solved the display issues. Thanks again for helping to investigate the cause of the problem.

    Best regards
    Oliver

    P.S. The latest version of Enfold with its performance updates is A•W•E•S•O•M•E :))))

    May 22, 2018 at 8:45 pm #960506
    Basilis

    Hi,

    Thank you for your kind words, we love it also! ;-)

    Let us know if there is anythign else we can do for you, by creating a new ticket!

    Best regards,
    Basilis

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  • The topic ‘Conflict with Envira Gallery after update to Enfold version: 4.3.2’ is closed to new replies.