Viewing 12 posts - 1 through 12 (of 12 total)
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  • December 4, 2019 at 4:12 pm #1162645
    jan_behr

    Dear Support Team,

    I am using the “Essential Grid” Plugin for displaying Product-Lists, it works quite fine together with Enfold, but there is one annoying issue:

    On pages which contain a Essential Grid, the enfold Function “Pictures with Hotspot” dos not work: The Picture and the Hotspots are shown (and the Hotspots are animated), but on Mouse-hover the Tooltip do not appear.

    I prepared a litte demo-site showing the effect:

    Home

    It seems, that the Essential Grid “steals” the mouse-actions on the entire page. I do not need any eye-candy with mouse-hover funktions on the Essential Grids (only a click should direct to the product page).

    Do you have any advise how to unbind the functions of Essential Grid from the mouseevents (mouseover, mouseout…) in order to get the Enfold functions working again? Or any other Idea how to get both working on one page?

    Any help is highly appreciated!

    Thanks and best regards
    Jan

    PS:
    I tried to unbind the Essential Grid Functions from “mouseout” and “mouseover” etc. (only remaining “click” and “itemsonposition”) with
    jQuery('.esg-grid .mainul li').off();, this worked (events disappeard in the Inspector), but the Hotspots are still not working. There must be some more interference with Essential Grid.

    • This topic was modified 4 years, 11 months ago by jan_behr. Reason: Updated the PS (removing the event handler for mouseover and mouseout does not solve the problem)
    December 5, 2019 at 5:19 pm #1163083
    jan_behr

    I raised this issue also at themepunch (the developer of Essential Grid) and got this reply:

    Unfortunately, when there’s a conflict with the theme itself, the solution involves making changes to the theme files. But changing theme files can cause issues when updating the theme in the future, so I think your best bet is to contact the theme author and ask if there is a way to fix the compatibility issue between with the “Image with Hotspots” page builder module and Essential Grid.

    It would be great if there is any way to get these both components to work smooth together. Its a pitty, that the – in my eyes – best Theme and the best Grid Plugin are conflicting – together they are a dream-team…

    Any idea is highly appreciated
    Jan

    December 9, 2019 at 12:09 pm #1164008
    Günter

    Hi,

    Thank you for using Enfold.

    Sorry for the late reply. Unfortunatly we do not have access to this plugin and we do not have any contact to themepunch.

    Without that it is not possible to find a solution.

    If you can give us access to the plugin we will have a look into it and check if we can find a solution. See private content.

    Best regards,
    Günter

    December 9, 2019 at 12:41 pm #1164023
    jan_behr
    This reply has been marked as private.
    December 9, 2019 at 2:38 pm #1164035
    Günter

    Hi,

    Danke – hab darauf geantwortet.

    Best regards,
    Günter

    February 8, 2020 at 3:03 pm #1182578
    Adtime

    Hello everybody!

    Unfortunately our pages are also affected by this incompatibility again and again. According to the debug EG probably overwrites the events or e.currentTarget for functions like $.AviaTooltip.prototype.display_tooltip etc. Seems to be “complicated” :)

    Is there a generic solution here?

    Best regards

    February 8, 2020 at 3:15 pm #1182585
    jan_behr

    @Werbezeit
    There is an open issue at thempunch Support (the makers of EG) since December.
    Please open a request in the themepunch Support, too. Hopefully that would help to escalate this problem…

    Best regards
    Jan

    February 11, 2020 at 10:50 am #1183381
    Adtime

    @jan_behr

    Thank you for the information! Can you please provide a link as i am unable to find the request on themepunch?

    February 11, 2020 at 11:30 am #1183393
    jan_behr

    You can find it on the Bottom of the Support Page: https://www.themepunch.com/support-center/

    You will need an active License to log in (from themeforest/envato, the platform where they sell the plugin).

    Beste regards
    Jan

    February 12, 2020 at 6:10 am #1183761
    Rikard

    Hi,

    Thanks for helping out @jan_behr :-)

    Best regards,
    Rikard

    August 15, 2020 at 3:37 pm #1238023
    jan_behr

    This issue is solved with the latest update of Essential Grid (Version 3.0)

    August 16, 2020 at 10:24 am #1238114
    Günter

    Hi,

    Thank you for this information. I will close this thread.

    Feel free to come back when you need further assistance.
    Enjoy the theme and have a nice day.

    Best regards,
    Günter

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Viewing 12 posts - 1 through 12 (of 12 total)
  • The topic ‘Conflict: “Essential Grid” Enfold Media Content “Image with Hotspots"’ is closed to new replies.