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  • #1485033

    I created a slider with text animations in LayerSlider but the text does not show up when embedded into the Enfold theme. I contacted Kreatura support and they told me that it is a known issue with a conflicting style rule of Enfold:

    Hello Alex,

    Unfortunately, this issue is caused by a style rule applied by the Enfold theme, which affects the slider elements. We have contacted the Enfold theme developers on numerous occasions to ask them not to use custom CSS that interferes with LayerSlider’s functionality.

    We recommend updating to the latest version of Enfold if you are not already using it. Additionally, if you’re using any cache plugin or CDN service, please make sure to clear all cached files thoroughly.

    If updating Enfold and clearing the cache does not resolve the issue, we kindly suggest reaching out to the Enfold support team for assistance with removing or overriding the conflicting style rule.

    The custom style rule in question is shown in the attached screenshot. Specifically, the backface-visibility: hidden; property being applied to slider elements is known to cause this issue. It appears that the Enfold theme is applying this rule universally to everything inside the slider, which interferes with certain text transitions.

    Copy of error message (extracted of screenshot):

    .avia-layerslider ls-inner div, .avia-layerslider .ls-
    inner img {
    -webkit-backface-visibility: hidden;

    }

    Best Regards,
    George | Kreatura Dev Team

    I have the latest version of Enfold installed. What can I do to get the slider running?

    #1485050

    Hey alexanderh131,

    Thank you for the inquiry.

    Which custom styles were they referring to? The animated texts in the slider were displaying correctly when we checked. Did you figure out the issue?

    View post on imgur.com

    Best regards,
    Ismael

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