Viewing 5 posts - 1 through 5 (of 5 total)
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  • April 6, 2016 at 1:05 am #608584
    charger70

    Hi there, my client is customizing some pages on a site i pre-built using Enfold. they are attempting to insert complex links into button builder elements, as well as by tagging images, and while Enfold seems to be saving the links properly, they truncate when clicked on, and do not properly work. Go into the backend, look at the element, and the links are fine. Any idea what is going on? I’ve included

    April 6, 2016 at 7:22 am #608723
    Rikard

    Hey charger70,

    Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Thanks,
    Rikard

    April 6, 2016 at 3:59 pm #609027
    charger70

    hi rikard – thank you. posted in private.

    April 8, 2016 at 4:32 pm #610311
    charger70

    any insight into this? thanks again for your help.

    April 11, 2016 at 1:19 pm #611221
    Andy

    Hi!

    refrain from bumping into your own thread, as it pushes it behind in our queue and marks it as answered and then we can’t provide a faster reply to you.

    You are using an old version of the theme, so please upgrade to Enfold 3.5.1 and let us know if you still need help afterwards. Also upgrade you WordPress and get back to us when you are done.

    Best regards,
    Andy

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