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  • #1299417

    Hello,
    I would like to remove the comments left on this page https://www.flyboxdirect.co.uk/about-flybox/contact-us/

    I have removed option to leave comments but the old ones are still showing.

    Is there a way to remove them please?

    Many thanks

    #1299427

    Hi bauchope,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( to be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    #1299433
    This reply has been marked as private.
    #1299448

    Hi Kim,

    Thanks for giving us admin access.
    The setting to disallow comments will not remove older comments, you’ll need to remove the comments in the link provided in private content.

    Best regards,
    Nikko

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