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  • September 27, 2020 at 1:11 am #1248733
    block4

    I did a fresh install of wordpress (version 5.5.1), uploaded and installed Enfold, and imported the Coming Soon demo. However, the website http://www.fireoffreedom.com shows up as a white page. I imported and activated the Enable jQuery Migrate Helper plugin, but that didn’t help. To test things, I imported a different demo, and that showed up fine. After registering my theme by adding an Envato token I clicked “Reset All Options” then imported the Coming Soon demo again. White screen again.

    September 28, 2020 at 5:02 am #1248912
    Rikard

    Hey block4,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    September 28, 2020 at 2:07 pm #1248993
    block4
    This reply has been marked as private.
    September 28, 2020 at 3:47 pm #1249031
    Victoria

    Hi block4,

    Image 2020-09-28 at 16.46.43.png
    Credentials did not work for me. Could you please update the credentials?

    Can you please check the server log for error?

    Best regards,
    Victoria

    September 28, 2020 at 6:31 pm #1249105
    block4
    This reply has been marked as private.
    September 29, 2020 at 12:13 pm #1249350
    Victoria

    Hi block4,

    Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.

    Best regards,
    Victoria

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