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  • #1375407
    Dean Cheuk A Lam
    Guest

    Guys,

    I am a developer and I recently took over a website that uses your theme
    Theme name: Enfold | Shared By VestaThemes.com Theme Options
    Version: 4.5.7

    Unfortunately the previous developer lost the credentials so I can’t update this theme because I can’t generate a token.

    Here are a view of my questions:
    1. Can I somehow find are reset the credentials through you? (If possible, what information do you need?)
    2. If resetting the credentials is not possible can I just by the theme with a different account and use that token for my site?
    3. After searching I think this is the latest version for this theme, Is that true?
    4. My host would like all websites to be running on PHP 8 by the end of this year, Is this theme (or a later version of this theme) compatible with PHP 8?

    I hope you can assist me with this.

    Kind regards,

    Dean

    #1375424

    Hey Dean,

    1. We can’t reset any details for you unfortunately, you would have to do that at Envato/Themeforest, which is the only outlet where you can buy our theme.

    2. You can buy the theme here: https://themeforest.net/item/enfold-responsive-multipurpose-theme/4519990

    3. The latest version of the theme is 5.2.1.

    4. Yes, it’s compatible with PHP 8.x

    Best regards,
    Rikard

    #1375438
    Dean Cheuk A Lam
    Guest

    Thanks for the information.

    If I buy theme, Do I have to rebuild the entire website layout from scratch in this theme are will it use the same settings and layout that is already there?

    I also see that the theme that you have send me (Enfold – Responsive Multi-Purpose Theme) has a different name from the one currently on the website (Enfold | Shared By VestaThemes.com Theme Options).
    Is this merely a change in name or is it something completely different?
    How does this influence my current website layout?

    Is this payment only once or do I have to pay this monthly?

    #1375466

    Hi,

    Thank you for the update.

    1.) The settings will be preserve on update as long as the update is done correctly. You don’t have to rebuild the site again from scratch. Please check the documentation below for more info about updating.

    // https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp

    2.) We are not really sure what “Shared By VestaThemes.com” means, but please note that the theme is only available on Themeforest. You should not buy a license from anywhere else.

    3.) There is a one-time payment for a single license which is good for a single site or domain, so you don’t need to pay monthly.

    To confirm that the site is actually using the Enfold theme, please provide the site URL in the private field so that we can check it.

    Best regards,
    Ismael

    #1375541
    Dean Cheuk A Lam
    Guest

    Thanks for the information,

    I have provided the link to the website.
    I can also provide the creds if needed.

    I hope that confirms all doubts that I have.

    #1375543

    Hi,

    Site is using Enfold theme but pirated copy. Normally when you update the theme, everything should be intact but we cannot guarantee that for pirated copies.

    Regards,
    Yigit

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