Viewing 13 posts - 1 through 13 (of 13 total)
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  • February 23, 2016 at 3:59 pm #587760
    Krissieg

    Hi guys,

    Is Enfold compatible with this plugin?
    http://codecanyon.net/item/total-donations-for-wordpress/full_screen_preview/9985487

    I just wondered if you could let me know before I purchase it on behalf of a client.

    Thanks,

    Krissie

    February 25, 2016 at 12:07 pm #588969
    Josue

    Hey Krissie!

    We haven’t tested that plugin with the theme so we can’t really tell if it’s compatible or not. I’ll leave this thread open in case someone else has something to say about it.

    Best regards,
    Josue

    June 15, 2016 at 2:03 pm #648592
    brightspot

    I am having a problem here as well. This plugin works fine with other themes, but not with Enfold. I love this theme, so it would be wonderful if we could get it to work. The plugin loads fine, but when I go to use authorize.net or stripe, the name fields and the date fields are not usable. I can’t add any text to the name or select a date on the drop down options. Take a look:

    Total Donations

    If there is something I can do to fix this, I would appreciate it. I am not a tech. Thanks. Alan

    June 16, 2016 at 12:55 pm #649175
    Josue

    Hi,

    The form displayed there worked fine for me, can you post a screenshot of your view?

    Best regards,
    Josue

    June 16, 2016 at 1:08 pm #649178
    brightspot

    you were able to input your name in the authorize. net field at the bottom? Everything looks fine on the page, but I can’t actually add info to either the name field or the drop down for the date on the credit card. I CAN add info to the credit card field. The plugin works fine when I switch themes to any other theme,but when I activate enfold, it blocks it.
    sample image of location that I need help with

    June 16, 2016 at 1:59 pm #649208
    brightspot

    Thank you so much for helping me figure this out Josue!

    June 16, 2016 at 2:10 pm #649213
    brightspot

    By the way, I’ve tried it on multiple computers trying to rule out a computer specific issue and I am also NOT able to use the name or credit card fields on other computers as well.

    June 16, 2016 at 11:44 pm #649454
    Josue

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.
    June 17, 2016 at 1:43 pm #649758
    brightspot

    Here you go. Thanks again!

    June 17, 2016 at 1:46 pm #649761
    brightspot

    Yes, play around however you need back there. You can deactivate any plugins you need. Alan

    June 20, 2016 at 2:08 pm #650805
    Josue

    Hi,

    Looks like the authorize.net button is not working even with the default theme, can you confirm that?

    Best regards,
    Josue

    June 27, 2016 at 8:13 pm #653945
    brightspot

    Hey Josue,
    Thanks for checking in. I have checked on all the default themes and everything seems to work fine on the other themes. I am able to input name and able to use the date dropdown on the experation/CVC in the other themes. So the plugin seems to work fine. It looks like it’s something specific about the Enfold theme that is causing the problem. I have not changed anything from the original there (not added any extra code)

    July 1, 2016 at 12:50 pm #655716
    Andy

    Hi,

    I’m afraid, then the plugin does not seem to be compatible. Ask plugin’s author about it, as we can’t support every 3rd party plugin existing (as written in our support policy). Search for another plugin if the author can’t help you.

    Best regards,
    Andy

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