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  • March 13, 2019 at 8:39 am #1078153
    christo9090

    I cannot get a comment form to show on my portfolio page or any page when I add the comment element in the advanced page builder. Here is what I have tried.

    Using default builder.
    Checking that enable comments is checked under discussions on the page
    Checking settings > discussions settings
    Moving the comment element into different sized blocks and different locations on the page.

    None of these resulted in the comments section showing up on any page.

    plz help!

    March 15, 2019 at 8:56 am #1079035
    Victoria

    Hey christo9090,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Victoria

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