Viewing 14 posts - 1 through 14 (of 14 total)
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  • March 20, 2018 at 1:43 am #929450
    goldengate415

    Hi-
    Comments aren’t displaying on a page (not a post) created using standard WordPress editor (NOT ALB) even though “allow comments” is checked on the post and in the settings for WordPress. Pages allow comments, right?

    Can you help me figure out what’s going on?

    Thanks!
    Rob

    Login credentials on this (unanswered) post from yesterday: :)

    March 20, 2018 at 9:23 am #929603
    Victoria

    Hey Rob,

    I don’t see the link to the post with creds. Can you please attach them again? And specify the page with the issue, please.

    Best regards,
    Victoria

    March 20, 2018 at 4:52 pm #929949
    goldengate415

    Sorry about that! It was the post you were working on, but sorry I forgot to include that link to the post and the credentials for my staging site:

    The page where you can see this problem in action is in private comments. Thanks!!!! Rob

    March 21, 2018 at 6:44 am #930347
    Victoria

    Hi Rob,

    Best regards,
    Victoria

    March 21, 2018 at 6:53 am #930351
    goldengate415

    Hi Victoria!

    March 21, 2018 at 6:58 am #930359
    goldengate415

    Working in private…?

    March 21, 2018 at 6:58 am #930361
    goldengate415

    PS I’m using Chrome browser.

    March 22, 2018 at 12:46 am #930971
    Yigit

    Hey Rob,

    Could you please post FTP logins here privately as well?

    Regards,
    Yigit

    March 22, 2018 at 12:49 am #930973
    goldengate415

    Sure thing, FTP logins for staging site are below.

    March 22, 2018 at 3:01 pm #931354
    Yigit

    Hi,

    Could you please include username as well? :)

    Best regards,
    Yigit

    March 22, 2018 at 3:54 pm #931399
    goldengate415

    Oh wow, sorry!!

    March 27, 2018 at 8:20 pm #933857
    Yigit

    Hi Rob,

    Sorry for the late reply!

    I modified page.php file on your child theme. I will contact our devs about it :)

    Best regards,
    Yigit

    March 28, 2018 at 4:31 pm #934392
    goldengate415

    Hi Yigit,

    Thank you so much!! It seems to me like page.php is too important / subject to change to move into the child theme so I probably should wait for the patch to hit production. Do you think it will be included in the next release?

    Thanks again!

    Rob

    March 28, 2018 at 6:53 pm #934433
    Yigit

    Hi,

    Will let you know when i from our devs :)

    Best regards,
    Yigit

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