The Enfold theme coming soon page appears as a white page in Chrome, Firefox, and Edge browsers. However, the page appears correctly in Safari. The site is hosted on Bluehost.
Please help resolve this issue so that the coming soon page appears correctly in all browsers.
BR
Hi khaledalbarghothi,
Can you give us a link to your site?
Best regards,
Nikko
Hi Hi khaledalbarghothi,
I have checked the link you gave in different browsers but I don’t see any issues and see the under construction page properly (screenshot link in private content).
The problem might be caching on your local device/browser.
Best regards,
Nikko
Hi Nikko
The current under construction page is being displayed by a third-party plugin. The problem lies with the coming soon page generated by the Enfold theme. Would it be permissible to grant you temporary administrator access to investigate this issue?
BR
Hi khaledalbarghothi,
Yes, just give us the login link and temporary admin access then post the credentials in private content.
Best regards,
Nikko
Hi Nikko
I sent them
BR
Hi khaledalbarghothi,
Thanks for providing the admin credentials.
I have checked on the page and the reason why it’s blank page is that the text are white, so nothing is visible, I changed the background color and it shows properly.
Best regards,
Nikko
Hi Nikko,
Thank you again for your prompt assistance in resolving the blank page issue. I’m very grateful for your expertise.
I’m intending to delete my current site and install the Enfold demo coming soon page directly from the Enfold theme. If I face the same problem of white text, could you please guide me on how to change the text or background color?
Thank you once more for your help.
Sincerely,
Khaled
Hi Khaled,
Yes, just create a new post if you encounter any issues or need any assistance.
Thanks for using Enfold and have a great day :)
Best regards,
Nikko