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Posts
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Hi, please look at the screenshots attached. The columns are all messed up on the front end even though they are built just fine in the backend.
How can I fix this?
Hey DROR,
Thanks for the screenshots. Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply. Also please point out the pages where we can reproduce the errors.
Best regards,
RikardHey!
Our developers added a fix for this issue and we would like to test it on your installation. We can’t modify the files in the site’s Appearance > Editor panel. Please upgrade to version 4.2.6 then provide the FTP details in the private field.
Cheers!
IsmaelHi, any chance what you did broke my site? It was down since last night and I needed to restore it in order to get it working again and the columns are all messed up again.
What did you change in the my site exactly?
Hi!
We didn’t change anything because we can’t edit the files in the Appearance > Editor panel. This is why we asked for the FTP login details.
Best regards,
IsmaelOK, things are still messed up with the alignment across the entire site.
Do you still need the FTP login in order to fix this or is this going to be addressed in a near theme update?
Hi,
It is something that will be fixed yes.
If you still want assisstance faster we can check for it.Best regards,
BasilisHi,
Can you replace the header with that
https://github.com/KriesiMedia/enfold-library/blob/master/temp_fixes/Enfold_4_2_6/header.phpIf I recall correctly – it is the fix.
I can be although wrong as I couldnt find the note – so if not I will ask the team mates, but it has to be that one :)Best regards,
BasilisThat compleetly messed up my site !!!!
I don’t understand this… this issue has been effecting my LIVE site for 2 weeks now, it is all messed up and not it is even worse. What’s going on with this? When and how will this be solved?
Hi,
What did you change in the my site exactly?
Like I said, we can’t change anything because the Appearance > Editor panel is not accessible or is not working. Please provide the FTP details in the private field. Make sure that the site is running on version 4.2.6.
Best regards,
IsmaelHi bakbek,
Can you please delete the whole Enfold folder and upload a fresh copy? Some files that need not be there anymore were not removed by the update and so they need to be removed.
Best regards,
VictoriaHi bakbek,
It seems to me that the lower 3 iconboxes should be in a separate container, but here is the css to try to adjust them.
Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css.rtl div.flex_column.avia-builder-el-53 { float: right !important; margin-left: 2%; width: 45%; min-height: 263px; } body.rtl .flex_column.av_one_fourth.first.avia-builder-el-10, body.rtl .flex_column.av_one_fourth.first.avia-builder-el-16 { margin-left: 0px; } body.rtl .flex_column.av_one_fourth.avia-builder-el-14 { min-height: 340px; } body.rtl .flex_column.av_one_fourth.avia-builder-el-22 { margin-left: 6%; }If you need further assistance please let us know.
Best regards,
VictoriaI removed the CSS you mentioned that causes issues and it seems nothing has changed.
I even went further and removed all the CSS under the custom CSS and all the columns are still all messed up.
I also added the CSS you gave me and again, no change.
I have numerous issues across my site, on a number of different pages and it’s been like this for almost 2 weeks now since the 4.2.5 update and nothing i’ve tried and/or you guys suggested fixed it.
What can I do about this? How can I get it fixed once and for all?
OK, good news. Seems like I figured it out. I removed parts of the CSS and that fixed most issues.
But it seems that this code:
body.rtl div .first { margin-left: 6%; }Is causing the shop page to break a bit and if I remove it the rest of the pages break but the shop page is fixed.
How can I fix the shop page without effecting the other pages?Hi bakbek,
Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
body.rtl #cooking div .products .first, body.rtl #bbq div .products .first { margin-left: 1%; }Always try to use more specific css, narrow it down to a page and/or specific section, so that it does not affect the whole website.
If you need further assistance please let us know.
Best regards,
Victoria
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