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August 29, 2017 at 1:12 pm #845308
Hi,
Sorry for the late reply.
I had a look at the given page.
The problem I located is that you use ALB shortcodes in code blocks (av-sidebar, av_hr). This seems to break the shortcode parser of Enfold.
Can you try to remove these 2 shortcodes from the code blocks and check, if this solves the problem?
I could reproduce the problem on my local install and the page loaded fine after that.
Let us know, if this helped.
Best regards,
GünterAugust 29, 2017 at 3:16 pm #845360Hi Gunter,
Thanks by support. Is there an alternative?
Shortcodes in code blocks were used to invoke widgets, allowing you to centralize control over repeating functionality across multiple pages.
August 30, 2017 at 3:35 pm #845840Hi,
Thank you for coming back.
I tried to fix this problem, but this would need to update 3 core files. To make it easier I tried to upload the files to your server in a subdirectory but I cannot get FTP access.
So let’s try it this way:
File enfold/config-templatebuilder/avia-shortcodes/codeblock.php:
File enfold/config-templatebuilder/avia-template-builder/php/shortcode-helper.class.php
File enfold/config-templatebuilder/avia-template-builder/php/shortcode-template.class.php
Replace the complete content of these files with the RAW paste content of the above links.
This links are valid for one week. Make sure to make a copy of the original files to have a fallback and that you are using Enfold 4.1.2.
If you have problem I can do the update for you, please check the FTP access to your server.
Let me know, if this fixed the problems – it will become part of the next update.
Best regards,
GünterSeptember 2, 2017 at 8:30 pm #847220Hi Günter
Sorry for the delay.
VERY GOOD. I did the installation and it worked perfectly.
Great job!Thank you very much.
January 22, 2018 at 1:19 pm #900789Hi,
I have the same issue in my site, could you please provide me with changes required in those 3 files?
January 22, 2018 at 2:08 pm #900808Hi,
Please try to update to the latest version of Enfold 4.2.1.
This should fix many problems. If not, please create a temporary admin account for us and enable ALB debug mode (https://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/)
Thank you.
Best regards,
Günter -
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