Viewing 8 posts - 1 through 8 (of 8 total)
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  • #1406512

    Dear Support Team

    I have a question regarding the mobile optimization of the following column element: http://neu2.dc-gmbh.com/#service

    In the mobile view and on the tablet the following unwanted views occur:
    1. overlapping of the elements (see screenshot http://neu2.dc-gmbh.com/support/screen-box1.jpeg >> mark pink).
    The bottom two columns (of the 5 columns) overlap the top 3 columns. How can I prevent this? The columns should be displayed on the tablet and mobile device with a small distance between each other.

    2. big distance between the boxes (see screenshot http://neu2.dc-gmbh.com/support/screen-box1.jpeg >> mark blue)
    The distance between the other boxes is very large on the mobile devices. I have already integrated the following CSS script, but unfortunately it doesn’t have much effect:
    @media only screen and (max-width: 989px) {
    .responsive #top #wrap_all .flex_column.av-break-at-tablet {
    margin-top: 0px;
    margin-bottom: 0px;
    }}

    Could you please help me regarding the two points – OVERLAP and DISTANCE between the boxes?
    Best regards Diana

    #1406587

    Hey Diana,
    Thanks for the link to your page, the overlap is due to the negative column margin that is set for all screen sizes:
    Enfold_Support_1987.jpeg
    try setting the negative column margin only for the desktop version, which is the next icon, the same applies to the padding.
    You can set the margin and padding for each device size to suit your needs with these icons.

    Best regards,
    Mike

    #1406702

    Hello Mike,

    thanks for the setting hint. I was able to solve the problem of overlapping and the cells now appear on the mobile and the tablet portrait under each other.
    However, the distance between each box (column) when they appear below each other is very large: see screenshot tablet: http://neu2.dc-gmbh.com/support/2/box-gap.jpeg
    How can I reduce this ?

    Many thanks for your editing
    Many greetings, Diana

    Translated with http://www.DeepL.com/Translator (free version)

    #1406781

    Hi,
    Please check the column padding, you have large padding set for all devices:
    Enfold_Support_2030.jpeg
    try changing this to the desktop icon and set a smaller value for the mobile icon, similar you how you corrected the margin above.

    Best regards,
    Mike

    #1406842

    Hello Mike,

    But if I change the settings here, then yes only the inner distance within the column changes, see screenshot http://neu2.dc-gmbh.com/support/screen-innenabstand.PNG

    However, I was concerned that the vertical distance between the individual elements on the mobile device or even the tablet portrait format (where the individual columns are displayed one below the other, which is correct) is very large: see “Large Distance” – display here: http://neu2.dc-gmbh.com/support/screen-box1.jpeg

    Many greetings, Diana

    #1406920

    Hi,
    Thanks for the feedback, try this css:

    @media only screen and (max-width: 989px) { 
    	.responsive #top.home #wrap_all #service .flex_column_table .flex_column {
    	transform: none!important;
    	margin-bottom: 20px!important;
    	}
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    #1406956

    Dear Mike

    the script works perfectly, both for the mobile and the tablet portrait. Thank you very much!
    Best regards, Diana

    #1407021

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

Viewing 8 posts - 1 through 8 (of 8 total)
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