Viewing 10 posts - 1 through 10 (of 10 total)
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  • November 30, 2016 at 7:34 am #718646
    Leadsocial

    Hi there working on a new site for a client but when I change the Header text colour by setting a custom colour sometimes it won’t change it from the default theme colour.

    Also I have used either 3 columns or 3 sections for some content but after using these sections it carries the 3 columns f cotent throughout the rest of the page despite being in their own colour sections or fullwidth containers.

    Any help would be much appreciated.

    December 1, 2016 at 7:13 am #719099
    Rikard

    Hey Leadsocial,

    Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply. Also please point out the element which you are having problems with.

    Best regards,
    Rikard

    December 4, 2016 at 9:31 pm #720243
    Leadsocial

    private link

    December 5, 2016 at 8:01 am #720349
    Rikard

    Hi,

    Sorry but I can’t find a section with a title like that, are you sure you linked to the correct page?

    Best regards,
    Rikard

    December 6, 2016 at 2:42 am #720783
    Leadsocial

    Hi Rikard, no worries I just changed it to a plain text block (w/<H1> tags) to adjust the colour instead of a heading block and that seemed to work.

    The other problem I am having with the site is pages that have sections placed in it like: http://leadsocial.nz/Quantum/home-loans/ on mobile sites are displaying 3 columns throughout other content like the footer and the alignment of two columns gets off set… Any way of fixing this somewhat?

    December 7, 2016 at 4:14 am #721309
    Rikard

    Hi,

    Thanks for the feedback, could you try activating debug mode in order to see shortcodes and then copy/paste it to a new page to see if that works please? http://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/

    Best regards,
    Rikard

    December 13, 2016 at 5:15 am #723519
    Leadsocial

    Hi Rikard,

    I did run the Debugger but can’t see any reasons why… I also tried importing a section from another page that was working correctly on mobile (showing the 3 sections on their own) but it hasn’t seemed to fix the issue.

    December 14, 2016 at 5:31 am #724085
    Rikard

    Hi,

    Ok, thanks for the feedback. Did you try copying the shortcode of the problem page to a new page though? That should most likely fix the problem.

    Best regards,
    Rikard

    December 22, 2016 at 1:12 am #727345
    Leadsocial

    Hi tried copying over the shortcode to a new page and then also deleting the section from the page to see why it was happening but no luck it it is still showing the section with incorrect layout..

    December 27, 2016 at 8:33 pm #728293
    Andy

    Hi,

    make sure that no caching is activated. Ask you host if they use any caching on your server.
    Deactivate all plugins while testing.
    There might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:

    Install Enfold over FTP

    Best regards,
    Andy

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