Viewing 10 posts - 1 through 10 (of 10 total)
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  • December 7, 2015 at 2:52 pm #548012
    AboveDigital

    Hi,

    I’m using a large background video in the hero banner of my homepage. It worked for a couple of months and then stopped. The video is still playing fine on Vimeo and I’ve tried deactivating all plugins to no avail.

    Any idea what could be causing this?

    Thanks,
    Laurence

    December 7, 2015 at 4:45 pm #548096
    Elliott

    Hi AboveDigital!

    Is this the URL your using?

    //player.vimeo.com/video/116170117

    Try placing the http: in front of it.

    http://player.vimeo.com/video/116170117

    Best regards,
    Elliott

    December 7, 2015 at 4:55 pm #548110
    AboveDigital

    Hi Elliott,

    I’m currently using https://vimeo.com/116170117

    I’m afraid neither of the links you posted worked.

    L

    December 7, 2015 at 7:26 pm #548235
    Dake

    Hey!

    May we have temporary admin access to your website so we can take a closer look?

    Cheers!
    Dake

    December 7, 2015 at 7:47 pm #548243
    AboveDigital

    No problem, Dake; your login details are in the Private Content section.

    Thanks,
    Laurence

    December 8, 2015 at 7:50 am #548564
    Rikard

    Hi,

    Going directly to the URL of your video doesn’t work so I would check the that first: https://vimeo.com/116170117

    Permission Denied
    Sorry, there is no video here.
    Either it was deleted or it never existed in the first place. Such are the mysteries of the Internet.

    Regards,
    Rikard

    December 8, 2015 at 12:05 pm #548668
    AboveDigital

    Hi Rikard,

    The video is hidden on Vimeo but still embeddable. I’ve used this technique on other websites with no problem.

    I’ve just made it fully visible everywhere just to check, but to no avail.

    Thanks,
    Laurence

    December 8, 2015 at 6:51 pm #548943
    Dake

    Hey!

    You’re using an older version of Enfold (3.1.2). Please update Enfold to the latest version (3.4.6).

    Cheers!
    Dake

    April 22, 2016 at 2:03 pm #619938
    AboveDigital

    My developer ended up having to do some JS tweaks on this but won’t tell me what. Regardless, consider this topic closed!

    Thanks

    April 23, 2016 at 10:31 am #620440
    Rikard

    Hi,

    Ok, glad you got it working and thanks for letting us know.

    Regards,
    Rikard

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