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I have setup a color section to show an image at 100% of browser height, top center and no repeat. But the image quality is very poor and a lot of pixelation … see here – http://www.photographicafrica.com/photographicsafaris/
here is what the image looks like – http://www.photographicafrica.com/wp-content/uploads/2016/03/Photo-safari-header-image-1.jpg
Can you help me with this please?
Regards
EtienneHey Etienne,
Thanks for getting in touch with us!
The image has been resized to 900×513 and that is what is being used and then being resized to fit the entire screen. The URL to the resized image is in the private section.
Could you please provide login details to your site, so that we can have a closer look. You can place the information in the Private Content section of your reply.
Best regards,
JordanHi Jordan,
Thank you, look forward to your reply … there is a plugin to make images smaller so they load quicker, WP Smush. Could this be the problem?
could I ask a favor while you are login in, I also have the “Error fetching content” problem and I use a child theme so very weary to change anything so would appreciate if you could have a look at this as well, for example I get that Error fetching content message …
Regards
EtienneHi,
Thanks for getting back to me!
That could be it. Please temporarily disable the WP Smush plugin and then delete and reupload the image. Also clear your browser’s cache and and any cache if you are using a caching plugin and then hard refresh your browser. Press Ctrl + Shift + F5 on your browser or press the F12 key to open chrome dev tools and right click on the refresh button and select “Empty Cache and Hard Reload” and review the site again.
About the “Error fetching content” issue, where and when does this occur?
Best regards,
JordanHI Jordan,
“Error fetching content” issue occurs when I try and save a page as a template and occasionally when I try and edit text
Etienne
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