-
Posts
-
Hello
I have a colour section with a text block inside it to display the main title of the page in an attractive way, however when viewing the page on a mobile, that section shows for a second and then dissapears? Please help asap. More info in the private section.
Hi mrcityrunner!
It looks fine on the Nexus 7. What mobile device are you using?
Best regards,
ElliottHey!
I can see no errors on the site. The color section looks normal and I don’t see any special modifications added to it so there’s no reason for it to disappear on mobile device. Is it possible for you to provide a screenshot? It’ll help. I’ll ask the rest of the support team to check.
Regards,
IsmaelHey!
firefox is not supported on mobile due to little demand. Please use another browser on mobile. Feel free to make a feature request for Kriesi: kriesi.at/support/enfold-feature-requests/
Best regards,
AndyFirefox, Chrome, Internet Explorer and Safari are the top browsers used. Your theme must be supported on desktops and mobiles for these browsers at the very least. It is hugely dissapointing to tell me that Firefox is not supported on mobiles for this theme and to use aonther browser – this is 2015 not 1997. Quite frankly, its a bug in your theme for colour sections not be supported in this way epecially when it is workinjg fine in Chrome. Firefox is a very popular browser and has no issues like Internet Explorer does.
I would suggest that your team looks into this very urgently as its a basic requirement for one of the top wordpress themes to support the most popular browsers. I look forward to an update as to when this is fixed.
Hi!
you are right. Like I said feel free to make a feature request for Kriesi: https://kriesi.at/support/enfold-feature-requests/
Cheers!
Andy
- You must be logged in to reply to this topic.