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Viewing 16 posts - 1 through 16 (of 16 total)
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  • April 24, 2017 at 4:46 pm #782438
    hjheer42

    Hallo
    I look after a number of websites 3 of which with ENFOLD theme.
    I worked last on the 20. april on the website (changed nothing in general styling) and today I noticed that the background color of the logo heading and the main content area showed white and no longer the still set colors in general styling.
    Further more I noticed that some pictures no longer showed.
    I thought that is a database problem. but when I looked in the uploads of wp-content the files were still there.
    What happened ?
    Thank you for your help

    April 24, 2017 at 4:57 pm #782444
    Jordan Shannon

    Hey hjheer42,

    You have made no new plugin updates or installs?

    Best regards,
    Jordan Shannon

    April 25, 2017 at 7:23 am #782683
    hjheer42

    Thank you for your prompt response

    There is a activity report in the WordPress dashboard. there you can see the sequence of happenings

    thank you
    H. John Heer

    April 25, 2017 at 5:06 pm #782987
    Jordan Shannon

    Hi,

    The wp-admin info you posted above does not seem to be working for me.

    Best regards,
    Jordan Shannon

    April 25, 2017 at 5:43 pm #783009
    hjheer42

    Sorry,
    goto aerzteseminar.ch, then klick on “Veranstalter” in the menu
    the login area is on top to the right. there enter username and password (Benutzername, Passwort)
    that should work.
    the entry by wp-admin is somewhat locked.

    thank you for your help

    best regards
    John

    April 25, 2017 at 5:46 pm #783013
    hjheer42

    Where about is your workplace and from when to when do you work?
    the time here right now is 17:46 Central European Time

    April 25, 2017 at 5:56 pm #783026
    hjheer42

    Sorry
    I must have been very tired, when I typed my question. I just reread my instructions.

    April 25, 2017 at 6:16 pm #783034
    hjheer42

    the website informed me that it had locked you out.
    i have now whitelisted your IP address you used before or at 17.05 my time.

    April 27, 2017 at 10:03 am #783903
    hjheer42

    Good Day
    You should be able to log in as I told you on April 25th at 5:43 pm (see above)

    I see that you have not logged in so far.
    the set ENFOLD general styling Colors are still not showing on the front end of the website.

    April 27, 2017 at 2:11 pm #784026
    Victoria

    Hi hjheer42,

    I tried to login today, credentials did not work. Please, update them.

    Best regards,
    Victoria

    April 27, 2017 at 2:43 pm #784036
    hjheer42

    Hello Victoria

    I reset the password. and tested the login.
    Please take the path to login as I noted below.
    the path via wp-login should not work

    Best regards
    H John Heer

    April 28, 2017 at 3:07 pm #784605
    Jordan Shannon

    Hi,

    Apologies, but this login is still not working. I have followed your instructions.

    Best regards,
    Jordan Shannon

    April 28, 2017 at 3:30 pm #784629
    hjheer42

    Hi

    Apologies, but I just checked it again and it worked.
    Did you fill in the chatpcha field correctly?

    April 28, 2017 at 3:44 pm #784645
    Jordan Shannon

    Hi,

    Trying again worked for me. I have disabled all third-party plugins and it has returned the styles, please check. What I would suggest you do now is reactivate each plugin one by one to see which one breaks the styling.

    Best regards,
    Jordan Shannon

    April 28, 2017 at 4:30 pm #784683
    hjheer42

    Thank you very much Jordan for your help.

    Stupid me.

    I have reactivated those plugins that are needed for the functioning.
    I will test the rest gingerly.

    Best regards
    H. John Heer

    April 28, 2017 at 4:34 pm #784687
    Jordan Shannon

    Hi,

    Great! Let us know if you need additional help.

    Best regards,
    Jordan Shannon

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