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Posts
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Hi there :-)
My Enfold Theme has a fatal bug:
some of the color sections disappears, every time (or every second time) I save a page…
And its a problem on all the pages on my website, not just one page.The Enfold shortcode parser gives me these errors – but how can I fix them? :-)
Show Parser Info: 0 warning(s), 4 error(s), 0 fatal error(s) were detected parsing the shortcodes: ERROR: Summary of missing tags: Missing closing tag [/av_mailchimp_field] found for an opening tag at index 20304. Missing closing tag [/av_mailchimp_field] found for an opening tag at index 20437. Missing closing tag [/av_mailchimp_field] found for an opening tag at index 20569. ERROR: Invalid shortcode was detected. To fix add [/av_mailchimp_field] at index 20437. ERROR: Invalid shortcode was detected. To fix add [/av_mailchimp_field] at index 20569. ERROR: Invalid shortcode was detected. To fix add [/av_mailchimp_field] at index 20708.How and where can I solve this exactly? I am quite frustrated now – I am not a coder ;-) I have written to support many times – but thought there might be one of you wise persons, in this forum who knows, how to solve the 4 errors that the parser shows :-)
PLEASE I have used 4 days of my life on this problem! :-DBest regards
LauraPS: I am using the latest version of Enfold (4.2.6) and WordPress is updated as well – and I have only well proven and recommended plugins installed, fx: bbPress, iThemes Security, Akismet Anti-Spam (my last two plugins I installed after the problem showed up….).
Hey Laura,
Are you running MailChimp within the site on one of your pages?
Best regards,
Jordan ShannonHi Jordan,
I am running the content element “Mailchimp Signup” from the Avia Layout Builder – not a plugin or anything like that… :-)
Best Regards Laura
Hi,
My site doesn’t work – and I am kind of desperate now! :-D
Support only ask one question (and then the supporter is out) or ask me several times to test it, without testing them selves – but it still doesn’t work…. PLEASE HELP ME!! :-) :-) Right now I have a totally useless site, and I cant work! … What is wrong with my Enfold Theme ?? :-)
Best regards
LauraHi,
The shortcode parser is saying that you have missing tags, and what it would add if the “auto repair” option was used.
I would save a copy of the debug shortcode to a text file on your computer as a backup, then try to let the “auto repair” option try to fix.If you include a admin login in the private content area, I will copy your debug code to my localhost and try to repair there so you won’t risk your page. Please link directly to the page so I will know which one to look at.
Best regards,
MikeHi Mike,
I appreciate that you want to help me – but there are already 3 different supporters who have asked for the problem already, during several days – without solving the problem… now I have given up!! :-D
I have deleted all of the affected pages (= all my pages) and I have started completely from the beginning… Without using “mailchimp signup” element, located in the Avia Layout Builder – as it is obviously the cause of the problem. I think it is a great and easy signup form – but I must find out how to embed one from Mailchimp (but they are ugly :-D )
I have used SO much time on this, and wished that just one determined supporter ,who really wanted to help me solve the problem – and who been persistent… :-)
Have a nice day.
Best regards Laura
(sorry if the grammar/spelling isnt correct ;-)
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