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  • #650024

    I’m using the color section with a fullscreen video. Yesterday it was loading properly and today the video’s not loading, and it’s just a static image.

    Website: http://nealhowland.com/
    Video from Vimeo: https://vimeo.com/153237132

    I haven’t changed anything so I’m not sure why it stopped playing.

    Thanks,
    Thuy

    #650590

    Hi thuyhpham,

    Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    #654028

    Username provided, let me know if you can find the issue. Thanks!

    #655662

    Hi Thuy,

    Sorry for the late reply, I can’t see any login details in your post though. Could you try posting them again please?

    Regards,
    Rikard

    #655901

    Sorry, here it is again in the private content section. Thanks!

    #656049

    Hi,

    Thanks for that. I’m not sure but something seems to be blocking the video on the page:

    froogaloop.min.js?ver=2.0:1 Failed to execute ‘postMessage’ on ‘DOMWindow’: The target origin provided (‘http://player.vimeo.com’) does not match the recipient window’s origin (‘https://player.vimeo.com’).h @ froogaloop.min.js?ver=2.0:1api @ froogaloop.min.js?ver=2.0:3_vimeo_mute @ shortcodes.js?ver=3:1071api @ shortcodes.js?ver=3:993_bindEvents @ shortcodes.js?ver=3:959(anonymous function) @ shortcodes.js?ver=3:865dispatch @ jquery.js?ver=1.12.4:3r.handle @ jquery.js?ver=1.12.4:3trigger @ jquery.js?ver=1.12.4:3a.event.trigger @ jquery-migrate.min.js?ver=1.4.1:2(anonymous function) @ jquery.js?ver=1.12.4:3each @ jquery.js?ver=1.12.4:2each @ jquery.js?ver=1.12.4:2trigger @ jquery.js?ver=1.12.4:3(anonymous function) @ shortcodes.js?ver=3:930
    froogaloop.min.js?ver=2.0:1 Failed to execute ‘postMessage’ on ‘DOMWindow’: The target origin provided (‘http://player.vimeo.com’) does not match the recipient window’s origin

    Could you try deactivating all your plugins to see if there is a conflict coming from any of them please?

    Thanks,
    Rikard

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