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  • #1359417

    Hello!

    I was curious if there was a way to force a Color Sections background video to autoplay? I realize that this feature is normally turned off (for a handful of reasons), but the powers that be are requesting that I add it to our site. The issue came to their attention when they accessed the site via Chrome on iOS and noticed that our videos were requiring to be tapped to play.

    Thanks!

    #1359420

    Hey TippingPointSolutions,
    Thanks for your question, I assume that you mean only on mobile devices, because I have tested this on desktop Mac with Chrome, Safari, Firefox, and the background video in a color section autoplays without user interaction. My test page is listed below, please check. Perhaps your page has an added element that is causing the error, so please link to your test page so we can test on our devices.
    If this is about mobile devices we can not help, I’m certain you are familiar with iOS’s stance on the autoplay of videos on mobile devices and how with each update they are cracking down more. We need to follow the rules. You can try using a plugin, and in some cases the layerslider will work (for now), but I would recommend educating the client and pointing out that someday this will not work at all. Please note that I say this with respect.

    Best regards,
    Mike

    #1359471

    You are correct, sorry, I meant for mobile devices. I figured that was the case, but you have armed me with the information that I need. Thank you!

    #1359485

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

Viewing 4 posts - 1 through 4 (of 4 total)
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