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Viewing 12 posts - 1 through 12 (of 12 total)
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  • November 17, 2023 at 3:30 pm #1425842
    karacafer

    Hi,

    I am using the “Color Section” part on my pages. And I did the background color. It’s not showing on my page. Looks white color. But I already did background color. Sometimes some pages suddenly looks white after few days. No specific date.

    Screenshot1: https://prnt.sc/dKpyLk65Wc7H
    Screenshot2: https://prnt.sc/MN9PvqutJ9Zi
    Screenshot3: https://prnt.sc/CuYgyiBrKlBr

    Note: In the beginning, when I created the page with the background color, I always see the background color without a problem. But later some pages suddenly have this problem. Looks white. But I already did the background color. I can see from the backend side.

    Also, I added private content.

    Thanks
    Regards

    November 18, 2023 at 10:49 am #1425901
    Rikard

    Hey karacafer,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    November 18, 2023 at 5:48 pm #1425935
    karacafer

    Hi Rikard,

    Thanks for your message. I sent the admin link from private content. You can check it out.

    But please don’t delete or disable something. Because its company website.

    Regards

    November 18, 2023 at 11:19 pm #1425951
    Mike

    Hi,
    Thanks for the link to your site, it seems to have been a caching issue, all of the pages you linked to are now showing the background color, please clear your browser cache and check. I see that you have the Cloudflare plugin enabled, are you also caching on your server? I recommend to wait to cache your site until after you are done building it so you don’t have to fight with the caching.

    Best regards,
    Mike

    November 19, 2023 at 6:56 pm #1425994
    karacafer

    Hi,

    Yes, I am using Cloudflare for my website. How can I make this adjustment?

    Thanks

    November 19, 2023 at 7:44 pm #1425998
    Mike

    Hi,
    Right now the issue is solved, if you have more issues I recommend disabling your cloudflare and any server caching until after you are done building it so you don’t have to fight with the caching.

    Best regards,
    Mike

    November 21, 2023 at 11:00 pm #1426221
    karacafer

    Hi,

    Why I should not use Cloudflare cache? Because I want to my website faster to all customers. My website is international. Many people come from all over the world. That’s why I should use cloudflare. Doesnt make sense.

    November 22, 2023 at 5:20 pm #1426282
    Mike

    Hi,
    I’m recommending to wait until to are done building your site before using Cloudflare, otherwise you should clear your Cloudflare cache after you make any chages to your site.
    Nonetheless, it looks like you are using Cloudflare right now and I see no issue with your site right now, so it looks like this issue is solved.
    Unless there is anything else we can assist with on this issue, shall we close this thread then?

    Best regards,
    Mike

    November 22, 2023 at 5:27 pm #1426287
    karacafer

    Hi,

    Right now its working. Always is working but sometimes suddenly I have that problem. So you mean when I have that white background problem, If I clean the cache from cloudflare, it will work?

    Thanks

    November 22, 2023 at 5:34 pm #1426289
    Mike

    Hi,
    Correct, unless there is anything else we can help with on this issue, shall we close this thread then?

    Best regards,
    Mike

    November 22, 2023 at 5:51 pm #1426293
    karacafer

    Yes, you can close this thread. If I have a problem, I will create a new one. Thanks

    November 22, 2023 at 6:06 pm #1426295
    Mike

    Hi,
    Glad that we could help, thanks for using Enfold.

    Best regards,
    Mike

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  • The topic ‘Color Section Page Color Problem’ is closed to new replies.