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Viewing 14 posts - 1 through 14 (of 14 total)
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  • April 26, 2016 at 7:50 pm #622475
    Red Rubber Media

    Forgive me if this is a duplication,.. but none of the previous solutions pertaining to this worked for us,.. and those threads have all been closed,..

    Having an issue with a color section not being responsive on Ipads. Works fine on every other mobile device. Check out the top of this page. (see addy in private section)

    Thanks!

    April 29, 2016 at 12:19 pm #624312
    Ismael

    Hey Red Rubber Media,

    Thank you for using Enfold.

    Do you want the 1/2 column to switch to 1 on iPad view? Please add this in the Quick CSS field:

    @media only screen and (max-width: 1024px) {
.responsive #top .container .av-content-small, .responsive #top #wrap_all .flex_column, .responsive #top #wrap_all .av-flex-cells .no_margin {
    margin: 0;
    margin-bottom: 20px;
    width: 100%;
}
}

    Best regards,
    Ismael

    April 29, 2016 at 9:07 pm #624770
    Red Rubber Media

    Ismael,

    Yes,.. and this fixed my other issue of having the sidebar on the side squashing the content on both sides,.. and that code worked great. Only problem is,.. not THIS is happening with regards to testimonials:

    Ipad horizontal
    Ipad vertical

    May 3, 2016 at 4:31 am #626147
    Ismael

    Hi,

    Sorry for the delay. Where we can find that page? Please replace the code with the following:

    @media only screen and (max-width: 1024px) {
.responsive #top #wrap_all .flex_column {
    margin: 0;
    margin-bottom: 20px;
    width: 100%;
}
}

    Best regards,
    Ismael

    May 10, 2016 at 1:32 am #629555
    Red Rubber Media

    Hi Ismael,..

    Your latest code did not fix the problem with the second testimonial column. And it put the side bar back on the side of the window,.. which is not what we want. We like the sidebar at the bottom of the main content. So right now I have your first round of code in the Custom.css.

    Again,.. we just need to fix what’s happening with that second column. Would be great if there was anyway to turn this into a single column on responsive views.

    The page is here

    Thanks!

    May 11, 2016 at 11:48 am #630613
    Andy

    Hi,

    I checked your website on mobile and it looks totally fine to me. One columns only everywhere. Can you highlight what you mean by using screenshots please? use imgur.com or dropbox.

    Best regards,
    Andy

    May 11, 2016 at 8:08 pm #630936
    Red Rubber Media

    On phones, yes. It looks fine,… But on IPad,.. Not so much. See private content for image.

    May 12, 2016 at 12:39 pm #631300
    Andy

    Hi,

    I noticed that you are using a caching plugin. Would you mind opening your plugin’s settings page and temporarily deactivate the caching of your site? Then please try to clear your browser cache and hard refresh the site (Hold CTRL + SHIFT + RELOAD) to see if that solves the issue.

    Best regards,
    Andy

    May 22, 2016 at 2:24 am #636294
    Red Rubber Media

    Andy,… I followed your instructions and no,.. it did not help. The second column is still crunched on Ipad.

    May 23, 2016 at 2:31 pm #636792
    Andy

    Hi,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • the URL to the login screen
    • a valid username (with full administration capabilities)
    • as well as a password for that username

    Best regards,
    Andy

    May 24, 2016 at 1:07 am #637192
    Red Rubber Media

    Attached.

    May 24, 2016 at 12:19 pm #637397
    Andy

    Hi,

    this is not an admin account. Let us know when you are ready and changed it.

    Best regards,
    Andy

    May 24, 2016 at 4:38 pm #637603
    Red Rubber Media

    It is now.

    May 26, 2016 at 3:36 pm #638761
    Andy

    Hi,

    I tried to reproduce the issue on my installation but can’t. I used your shortcodes to copy the exact same content, but it does not happen for me. So something must cause it especially in your end. Did you already deactivated all plugins to check if one is causing this issue?
    If that does not help there might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:

    Install Enfold over FTP

    Best regards,
    Andy

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