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  • #1292913

    Hello,

    I am trying to use a color section with a background image. The background image shows up perfectly fine, but when I adjust the “Section Height” to anything other than, “no minimum height, use content within section to define Section height” any other content within the Color Section (text, images, etc.) disappears. Not sure what is causing this.

    #1293247

    Hey meganhooks,

    Where can we see and reproduce the problem you are having?

    Best regards,
    Rikard

    #1293379

    This is the website: https://torchedcandles.com/

    #1293687

    Hi meganhooks,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( to be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    #1293997

    I believe I set it up correctly. Find the link attached!

    #1294499

    Hi,

    Thanks for that. I created a test page, please see private. I can’t see any problems with the section I create there though, could you let us know which settings are required to reproduce the problem you were seeing on your end please?

    Best regards,
    Rikard

Viewing 6 posts - 1 through 6 (of 6 total)
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