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  • August 13, 2015 at 10:43 pm #487471
    JC

    On the front page of my site I have a newsletter signup that I want to bring closer to the top. (Actually, I want to make it the second section.) However, I can’t move it up because when I do, the color section (along with the graphic in it) is stretched behind all the other content on the page.

    I tried turning off all my plugins to address the problem, but didn’t have any success.

    Thanks for any help you can provide!

    -JC

    • This topic was modified 9 years, 4 months ago by JC.
    August 14, 2015 at 9:41 am #487612
    Rikard

    Hey JC,

    I tried logging in but the details didn’t work, could you check please?

    Thanks,
    Rikard

    August 14, 2015 at 5:44 pm #487864
    JC

    Hi Rikard,

    Sorry about that. Should be good to go now!

    August 15, 2015 at 4:25 am #488097
    Ismael

    Hey!

    We can’t edit the page because the advance layout builder is not loading due to script errors. You need to update the theme to the latest version, 3.2.2.

    Best regards,
    Ismael

    August 19, 2015 at 12:18 am #489772
    JC

    Ismael,

    How do I do that? The Update page (on my Child Theme) says I’m Up To Date with 3.1.5?

    August 19, 2015 at 11:57 pm #490474
    JC

    Ismael,

    Here’s a screenshot of my update page.

    August 21, 2015 at 10:31 am #491232
    Rikard

    Hi,

    Could you try to update manually? http://kriesi.at/documentation/enfold/updating-your-theme-files/. Latest version of the theme is now 3.3.1

    Thanks,
    Rikard

    August 24, 2015 at 10:03 pm #492515
    JC

    We’re set. I Updated to 3.3.2 as of this morning.

    August 25, 2015 at 10:40 am #492762
    Rikard

    Hi,

    Great, I tried logging in as well and that is working too. I’m not sure I understand what you are trying to do with the signup form though, could you send us a screenshot highlighting your intentions please?

    Thanks,
    Rikard

    August 25, 2015 at 7:38 pm #493168
    JC

    Sure. So I just want to move it up, like so:

    But this is the result I get: Want the background for the color section, not below it.

    Want the background for the color section, not below it. Also, I want it to scale the image behind the form to scale to fit to the area.

    Does that make sense? :)

    August 26, 2015 at 9:59 am #493373
    Rikard

    Hi,

    I logged in but the builder is not loading on my end, are you having problems with it? Please try to deactivate all plugins if it’s not loading on your end either.

    Best regards,
    Rikard

    August 26, 2015 at 5:42 pm #493741
    JC

    Ok, see if you’re still having the problem. I had an extra editor plugin on. Oops.

    August 28, 2015 at 10:44 am #494735
    Andy

    Hi!

    are we allowed to deactivate all plugins temporarily for testing purposes?

    Best regards,
    Andy

    August 28, 2015 at 7:35 pm #495075
    JC

    Go for it, Andy. Let me know what you find out.

    Cheers

    -JC

    August 31, 2015 at 7:16 am #495597
    Ismael

    Hi!

    Please check the page. Let us know if that’s what you wanted: http://newinceptions.com/

    Regards,
    Ismael

    August 31, 2015 at 5:49 pm #496021
    JC

    Awesome. That’s what I was going for.

    What was the problem and was it an easy fix? (Just wondering as I might have to use on new pages elsewhere.)

    • This reply was modified 9 years, 3 months ago by JC.
    September 7, 2015 at 6:09 pm #499468
    Elliott

    Hi!

    Not sure what the problem was before but it was most likely a missing tag in your “email sign up form” element. Make sure to double check your code for typos when using textblock / codeblock elements and make sure your closing all tags properly.

    Regards,
    Elliott

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