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  • #672040

    I’m using the “coming soon” template and I have placed a video (via YouTube) for the background image. The video plays fine with Chrome and Firefox but will freeze in Safari. I’m using version 9.1.2 (10601.7.7) of Safari. This is on a local drive via MAMP, for testing and development of course at this time.

    #673267

    Hey David,

    we need a link to check the elements in question. On our own installation it’s working fine on Safari.

    Best regards,
    Andy

    #673370

    Hey Andy,

    As I stated it is on a local server via MAMP at this point. What version of Safari are you running? What video are you using?

    Regards,

    David

    #674243

    Hi,

    check our demo site if it’s working for you or not and let us know if you get the same result as on your local installation and send us a link of one of our demo sites if it’s really not working for you. We really need a link to check the elements in question, to be able to help you.

    Best regards,
    Andy

    #674917

    Hey All,

    Well I got things to work, I switched over to Vimeo. I’m not sure what is wrong with YouTube (I used the very same video file types m4v/mp4) but for some reason things are working with Vimeo. As I had stated earlier the site is in the testing phase where it is now on a local server. I was trying to get info on what version of browser and other software was being used by the support team but never received that info so I could try to track things down (oh well).

    As I work/learn Vimeo I’ll figure out what they do different than YouTube, as soon as I figure that out I’ll report my findings… stay tuned.

    Regards,

    David

    #675296

    Hi David,

    Ok great, thanks for the feedback. We’ll keep the thread open for you.

    Regards,
    Rikard

Viewing 6 posts - 1 through 6 (of 6 total)
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