Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • August 5, 2020 at 3:23 pm #1235444
    dssilver

    This site is still being staged, fortunately. All I did was delete some unused items from the Media Library. I noticed afterward that the video background in my home page color section stopped playing. Just a black box.

    The video resides in the media library and it is there. If I edit the page and then go to preview, the video plays. But if I update the site and hit it from the internet, it is blank.

    I have tried swapping in other videos from my media library and also one from youtube. Everything works in preview mode, but not live.

    August 7, 2020 at 4:29 am #1235904
    Rikard

    Hey dssilver,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

  • Author
    Posts
Viewing 2 posts - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.