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  • October 10, 2019 at 5:08 pm #1146895
    davideroppo

    Hi, in my website I’ve a blockcode (essentially a prenotation tool for a car rental calling an external server) in two pages.
    I’ve noticed that on the pages with this codeblock the cookie consent bar is not appearing.
    How can I make work the consent bar on these pages ?

    Thanks.

    • This topic was modified 5 years, 2 months ago by davideroppo.
    October 14, 2019 at 9:51 am #1147765
    davideroppo

    Any suggestion ?

    October 14, 2019 at 11:51 am #1147810
    Ismael

    Hi,

    Sorry for the delay. Looks like there is a plugin or a script conflict somewhere because there is an error in the console.

    TypeError: b(...).not(...).filter(...).mediaelementplayer is not a functionwp-mediaelement.min.js:1:777
    a wp-mediaelement.min.js:1
    jQuery 4

    Please try to deactivate the plugins temporarily and check if it changes anything.

    Thank you for you patience.

    Best regards,
    Ismael

    October 15, 2019 at 10:29 am #1148022
    davideroppo

    Hi, thank you for your response. I tried to deactivate every plugin but the problem remains. Here is the script code – maybe it can help to solve the issue.
    It’s been made by a developer to link the website to the internal booking system.

    October 16, 2019 at 11:11 am #1148402
    Ismael

    Hi,

    You can remove the following scripts because jQuery is already loaded by default.

    <script type="text/javascript" src="https://ajax.googleapis.com/ajax/libs/jquery/1.11.3/jquery.min.js"></script>
<script type="text/javascript" src="https://code.jquery.com/ui/1.11.4/jquery-ui.js"></script>

    Unfortunately, we don’t provide support for third party scripts and plugins as stated on our support policy. You need to contact the script authors or the previous developer.

    Thank you for following up.

    Best regards,
    Ismael

    October 16, 2019 at 5:40 pm #1148527
    davideroppo

    Hi Ismael,
    your suggestion just saved the day! Everything is working now.

    Thank you so much!

    October 17, 2019 at 8:10 am #1148807
    Rikard

    Hi,

    Great, I’m glad that Ismael could help you out. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

    October 17, 2019 at 9:05 am #1148828
    davideroppo

    Hi, I think you can close the topic. Thanks again!

    October 17, 2019 at 3:46 pm #1148954
    Victoria

    Hi davideroppo,

    Ok, closing this thread :)

    Best regards,
    Victoria

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Viewing 9 posts - 1 through 9 (of 9 total)
  • The topic ‘Codeblock is blocking cookie consent bar’ is closed to new replies.