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August 13, 2017 at 3:19 am #838104
We are using the Enfold Theme and WP Touch as our mobile version, but when we create a post, code from the Avia Layour Builder elements shows on the mobile page?
Have a look on your phone at: https://www.banff.com/5828-2/
Thanks in advance,
Paul
August 13, 2017 at 7:25 am #838166Hey mihYY77gvf,
Please, can you explain it better?
Best regards,
John TorvikAugust 13, 2017 at 8:59 am #838178Of course,
Since switching our site to the Enfold Theme, any pages and posts we make display code on the mobile pages that the public can see and it shouldn’t be there.
Here is a sample I copied off of a Post we put up today:
[av_one_full first min_height=” vertical_alignment=’av-align-top’ space=” margin=’0px’ margin_sync=’true’ padding=’0px,18%,0px,18%’ border=” border_color=” radius=’0px’ radius_sync=’true’ background_color=” src=” attachment=” attachment_size=” background_position=’top left’ background_repeat=’no-repeat’ animation=” mobile_breaking=” mobile_display=”]
[av_textblock size=” font_color=” color=” av-medium-font-size=” av-small-font-size=” av-mini-font-size=” admin_preview_bg=”]We use WPtouch Pro and you can see it if you go to the following link with your phone: https://www.banff.com/5828-2/
Many thanks, Paul
August 14, 2017 at 5:26 am #838430Hi Paul,
Thanks for the clarification. I’m not sure if the theme is compatible with that plugin or not, did you try to disable it to see if the problem goes away?
Please send admin login details in private so that we can have a closer look at your installation.
Best regards,
RikardAugust 14, 2017 at 5:57 am #838434Thanks Rikard,
I did disable it and the unwanted code disappeared.
Thanks for anything you might be able to suggest.
Paul
August 14, 2017 at 10:22 am #838508Hi Paul,
Thanks for the feedback, then I think that plugin is not compatible with the theme unfortunately. I’m not familiar with the plugin, what exactly is the purpose of it and what are you using it for?
Best regards,
RikardAugust 14, 2017 at 5:41 pm #838822Hi Rikard,
That is too bad, but I appreciate you checking and getting back to me.
It creates a mobile version of a WordPress site (which I know Enfold has). We have used it for years and have enjoyed the features it provides, primarily selection of content for mobile only, or exclusion, as well as multi ad capabilites which made it easy to optimize the phone for mobile specific ad delivery.
We will move forward and discover new options.
If you have any ideas of a mobile plugin (or features in Enfold) that allow ads to be served uniquely (location and frequency) to the mobile devices we would love to hear about them.
Many thanks again,
Paul
December 16, 2020 at 11:50 am #1267741Ciao uso spessissimo il tema Enfold su un sito dove c’è anche con Wcommerce e ora ho istallato wptouch ma mi da un errore irreversibile appena lo istallo perchè? leggo sopra di incompatibilità, cosa si può fare?
December 16, 2020 at 12:36 pm #1267771Hi Fmacri71,
Please open a new ticket for your problem. Provide us admin access to have a deeper look into the issue, as well as precise links where we can see the issue. Screenshots highlighting what’s going on would help a lot (imgur.com, dropbox).
Best regards,
Victoria -
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