Viewing 14 posts - 1 through 14 (of 14 total)
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  • February 18, 2014 at 2:17 pm #225486
    Emmanuelppp

    Hello,

    I have a shortcode that works for a regular page, but not for a page using Avia.
    It’s about a Gravity form, the “select file” field doesn’t work.

    Any idea what could cause the problem ?

    Thank you very much

    February 18, 2014 at 2:19 pm #225488
    Emmanuelppp
    This reply has been marked as private.
    February 18, 2014 at 5:10 pm #225572
    Ismael

    Hey!

    Can you please post the login details here? Set it as a private reply.

    Best regards,
    Ismael

    February 18, 2014 at 5:16 pm #225585
    Emmanuelppp
    This reply has been marked as private.
    February 19, 2014 at 1:03 am #225846
    Yigit

    Hi!

    Please try deactivating all active plugins except for Gravity form. If issue remains, please re-install Gravity form and check if that helps. Currently there is an JS error in console

    Best regards,
    Yigit

    February 19, 2014 at 3:31 pm #226224
    Emmanuelppp
    This reply has been marked as private.
    February 20, 2014 at 8:00 am #226630
    Dude

    Hey!

    I marked this thread for Kriesi.

    Regards,
    Peter

    February 25, 2014 at 2:41 pm #229020
    Emmanuelppp

    Hi,

    I don’t mean to hurry you, but just to know if someone is still looking at it? :)

    Regards,
    Emmanuel

    February 26, 2014 at 6:07 pm #229672
    Devin

    Hi!

    It typically takes Kriesi quite a while to get through his queue of topics. If it holding up development I would suggest using shortcodes on any page where you need to use the upload form shortocode instead of using the Avia Layout Builder.

    Regards,
    Devin

    February 27, 2014 at 2:59 am #229868
    Emmanuelppp

    Thanks, unfortunately the problem is the same when I build the page with shortcodes instead of using the Avia Layout Builder.

    Regards,
    Emmanuel

    March 2, 2014 at 6:26 am #231212
    Ismael

    Hey!

    I tested this page again: http://lextraduction.com/accueil-test/

    This is the page where the “select files” button is not working before. I checked it again and this time it works. I was able to select a file then submit the form.

    Cheers!
    Ismael

    March 2, 2014 at 8:31 am #231224
    Emmanuelppp

    Hi,

    No sorry, I changed something but the problem is still the same.

    I forgot to tell you that the problem only appears with the “multi upload” field in a Gravity Form. If I use a “single upload” (the user can only upload one file), there is no problem.

    I temporarily changed the multi upload field to a single upload one in the form, that’s why it has worked for you.

    So, unfortunately, the problem remains.

    Regards,
    Emmanuel

    March 10, 2014 at 5:43 pm #234851
    Emmanuelppp

    Hi!

    We solved it. The problem was on our side of course :-)
    Thank you so much for trying to help.

    Regards,
    Emmanuel

    March 10, 2014 at 5:48 pm #234856
    Yigit

    Hey!

    Glad you figured it out! Let us know if you have any other questions or issues :)

    Best regards,
    Yigit

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