Viewing 17 posts - 1 through 17 (of 17 total)
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  • #486204

    When I use a script in Code Block (or in Text or as a Widget) on the page listed (in Private Content, below), the output is not formatted correctly. The font sizes and display is askew. It appears to be something with the Enfold theme.

    I’ve placed the same script in another of my Enfold installations, getting the same result.

    But, when I place the script in a non-Enfold theme, the output is formatted correctly and is fine.

    It appears to be something within the Enfold style configuration. Perhaps you can help me figure it out?

    #486542

    Hey laptophobo!

    Seems like you forgot to post password of your page. Can you please post it so we can see the issue?

    Regards,
    Yigit

    #486655

    sorry. it is: scott

    #487453

    Hi Yigit. Anything yet?

    #487606

    Hey,

    In my opinion it looks better in the Enfold version :) But I can see some styling errors though, could you point out exactly what it is you want to change please?

    Thanks,
    Rikard

    #487859

    It should look like (the above sample): laptophobo.com

    In the incorrect (in Enfold theme) version: http://209.95.55.214/hs/helping/online-giving/
    – the font and boxed donation values sizes are wrong (too small)
    – the indentations are not correct
    – the “last name” field should be next to the “first name” field.

    Its just that the Enfold theme is interfering somehow with the the layout of this applied script.

    #488100

    Hi!

    I’m not sure how the plugin generate its own styling. Please ask the plugin author about that. You can try the following:

    1.) Change the font size with this:

    #top label span, #top legend span {
        font-size: 30px;
    }

    2.) Can you please provide a screenshot?

    3.) Use this to adjust the first and last name field:

    input#bboxdonation_billing_txtFirstName, label#bboxdonation_billing_lblLastName, input#bboxdonation_billing_txtLastName {
        width: auto;
        float: left;
        margin-right: 10px;
    }

    Cheers!
    Ismael

    #488263

    When you ask “provide a screen shot”, what is it you want a screen shot of? The 2 versions of the website views have been provided, so I’m a bit confused here.

    #488783

    Hi!

    you page is password protected. If you want us to take a look, then please post it here as private reply.

    Best regards,
    Andy

    #489039

    Hi Andy,

    I had provided the password on August 12 (see above thread). But, I’ve removed it altogether so that there’s no longer an issue.

    #489054

    Ismael,

    I applied your alternative styles to the form. Some of it worked, but some areas didn’t. But that would not be a long term solution because if the fields were to change and/or new fields added, the client would have to figure out the corresponding style to counter it.

    I’m hoping that we can figure out the conflict soon. (This site was supposed to go live last week.) :-|

    #489403

    Hi!

    if there is a general conflict with your script, then there won’t be any long term solution. You can always contact us and we help when your client changes or adds new fields.

    Cheers!
    Andy

    #489615

    Okay. Then, there’s only a couple of fields left that I’m unable to alter with CSS. Maybe you guys will have better luck?

    – The “zip” within the Billing Address of the form should be on the same line as State&zip. (this is a similar issue to the Last name field which you guys were able to fix)

    – Under the Payment Details, the Expiration Month and the Year fields are flushed to the left when they shouldn’t be.

    Other than that, we’ll be okay.

    Thanks again,
    Richard

    #490394

    I’ve went back in and modified the form fields per above. So, this will work for now. If, however, you come upon a solution that eliminates the conflict altogether, that would be much more preferred.

    Thanks,

    #491308

    Hey!

    I get a 404 page not found error when opening your URL. Can you give us a correct link where we can thee the form?

    Best regards,
    Andy

    #491523

    Oh, yes. Went live with the site yesterday. It’s now located at: http://humansolutions.org/helping/online-giving/

    #492006

    Hi!

    I’m sorry but we don’t usually provide support for third party scripts and plugins. It is actually stated on our support policy. You might need to contact the plugin author regarding this issue because we have no idea how they generate the form styling.

    Regards,
    Ismael

Viewing 17 posts - 1 through 17 (of 17 total)
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