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  • August 4, 2017 at 3:53 pm #834365
    Bryn1

    Hi

    At some point today or yesterday the Code Block elements from the page builder stopped working on our site.

    There’s a test page to demonstrate in the private content below.

    Some more details…

    * No matter what I put in them – shortcodes, plain text, etc – they show as empty on the live pages.
    * Code inspector shows the innermost div as empty
    * None of the tickboxes in the Code Block settings seem to change anything
    * The error happens on all new code blocks I create and certain other older pages
    * Using Text Blocks instead functions as a workaround (but I don’t want to have to go through the entire site and replace every instance of a code block if I can avoid that)

    Can you offer any help?

    Thanks in advance

    • This topic was modified 7 years, 3 months ago by Bryn1.
    August 6, 2017 at 6:36 am #834941
    Rikard

    Hey Bryn1,

    Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    August 6, 2017 at 3:16 pm #835040
    Bryn1

    Great, thanks Rikard.

    Here you go…

    August 6, 2017 at 6:33 pm #835084
    Mike

    Hi,
    Try disabling your plugins. If that resolves the issue, reactivate each one individually until you find the cause.

    Best regards,
    Mike

    August 7, 2017 at 11:51 am #835313
    Bryn1

    That’s it! Thanks Mike.

    Looks like All In One SEO Pack was the offending plugin. I updated the plugin and that fixed it.

    August 8, 2017 at 6:33 am #835700
    Rikard

    Hi,

    Great, glad you found the problem. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

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