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  • June 23, 2021 at 3:53 pm #1307173
    a10plus

    Hi, I’m starting a new webshop for a client. But combination of enfold and WooCommerce results in critical error. Adding demo data does not help.

    Thankyou

    • This topic was modified 3 years, 6 months ago by a10plus.
    June 23, 2021 at 3:55 pm #1307175
    Yigit

    Hey,

    Thanks for contacting us!

    Could you please share a link of your website and temporary FTP logins as well so we can look into it? :)

    Best regards,
    Yigit

    June 23, 2021 at 4:18 pm #1307182
    a10plus
    This reply has been marked as private.
    June 23, 2021 at 4:20 pm #1307183
    a10plus

    Sorry! I forgot
    Kind regards, Pieter

    June 23, 2021 at 5:30 pm #1307189
    Yigit

    Hi Peter,

    Thanks! SFTP took forever however did not connect.

    In the meantime, I went to Enfold theme options > Performance and disabled CSS & JS file merging and compression feature and that helped.

    We will look further into the issue and will update you on this thread :)

    Best regards,
    Yigit

    June 24, 2021 at 11:07 am #1307287
    a10plus

    Thank you Yigit!
    Does it mean the site will be a little slower? Do you think enfold is a good woocommerce theme? For a simple shop or should I aim for a simpler (faster) theme?
    Best regards Pieter

    June 28, 2021 at 12:54 pm #1307729
    Yigit

    Hi Pieter,

    You can use a cache plugin to merge and compress JS and CSS files, it would increase the performance. Enfold is definitely a good WooCommerce theme. I reported the issue to our devs and it should be fixed soon :)

    Best regards,
    Yigit

    June 30, 2021 at 4:40 pm #1308171
    a10plus

    Hi Yigit,

    Thank you I will use a cache plugin to merge and compress JS and CSS files.
    Best regards,
    Pieter

    July 2, 2021 at 4:05 am #1308438
    Rikard

    Hi,

    Thanks for the update. Please let us know if you should need any further help on the topic.

    Best regards,
    Rikard

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