Viewing 6 posts - 1 through 6 (of 6 total)
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  • January 3, 2022 at 10:33 am #1334038
    sitesme

    Hello,

    One of our sites is showing visual problems on Chrome only (seems to be on Windows only because I can’t replicate it on Mac).

    Can you please check if there is any problem with it? Screenshot below in PVT.

    Thank you

    • This topic was modified 2 years, 10 months ago by sitesme. Reason: Title updated
    January 3, 2022 at 10:57 am #1334044
    Rikard

    Hey sitesme,

    I can’t see the problem on my end on OSX either, and I don’t have a Windows machine to check on unfortunately. I’m not sure I understand the problem in the screenshot though, could you try to explain that a bit further please? If you could check on a different Windows machine, then that should exclude any possibility of the problem being local to the machine you are seeing the problem on.

    Best regards,
    Rikard

    January 3, 2022 at 11:40 am #1334050
    sitesme

    Hi @rikard,

    This is how I see it as well in a virtual windows machine (see the screenshot in PVT). Other users confirmed as well, it is not a local problem.

    I will report the layerslider problem in a new support ticket.

    January 4, 2022 at 9:45 am #1334158
    Rikard

    Hi,

    Thanks for the screenshot. I’m still not sure what exactly you are looking to change though, what exactly is the problem in the screenshot?

    Best regards,
    Rikard

    January 4, 2022 at 2:34 pm #1334208
    sitesme

    Hi, Please check the screenshot in PVT.

    The problem is solved now, by disabling Amazon CDN but it was all working fine before an update. Could there be some sort of compatibility problems with the latest version and CDN?

    January 5, 2022 at 5:19 am #1334310
    Rikard

    Hi,

    Great, I’m glad to hear that it’s working as it should again. The problem might have been due to caching or something similar.

    Best regards,
    Rikard

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