Viewing 9 posts - 1 through 9 (of 9 total)
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  • February 5, 2022 at 8:45 pm #1339093
    KittenAdmin

    Hello,

    I just followed the manual for installing a child theme and import the settings from the parent theme. But the website is just not the same.

    This time I just forgot to install the child theme first. But that the steps are not solving my problem is hard to understand. I’m sure I’m not the only one who installs a child theme after all settings are done. So what is wrong?

    Thank you for your help.

    Kind regards, Kati

    February 5, 2022 at 10:41 pm #1339113
    Mike

    Hey Katja,
    Thanks for the link to your site, right now it looks like the child theme is not active, if the site looks correct now then try these steps.
    ▸ disable all caching & minifying plugins
    ▸ disable Enfold Theme Options ▸ Performance ▸ JS & CSS file merging and compression
    ▸ enable Enfold Theme Options ▸ Performance ▸ Delete old CSS and JS files
    ▸ save theme settings
    ▸ download Enfold Theme Options ▸ Import/Export ▸ Theme Settings file (to desktop as fallback)

    ▸ enable child theme
    ▸ go to Enfold Theme Options ▸ Import/Export ▸ Import Settings from your Parent Theme & import
    ▸ clear browser cache and reload front end a couple of times, this should solve.

    If this doesn’t help please include an admin login in the Private Content area so we can be of more assistance.

    Best regards,
    Mike

    February 6, 2022 at 3:24 pm #1339178
    KittenAdmin

    Hi Mike,
    no, this is all the same… Not my site as it was before…
    I just activated the Enfold Theme again.

    Hope to get this done, because I don’t want do spend more time on that. I have never seen that it worked…

    Kind regards,
    Kati

    February 6, 2022 at 4:42 pm #1339179
    Mike

    Hi,
    Thanks for the login, I enabled the child theme and the site looks the same to me, please clear your browser cache and check.

    Best regards,
    Mike

    February 6, 2022 at 5:14 pm #1339184
    KittenAdmin

    Hi Mike,

    thank you very much! Yes, now it looks like before. What did you do different? The blue color wasn’t active as I did all steps switching to the child theme…

    Kind regards,
    Kati

    February 6, 2022 at 6:36 pm #1339192
    Mike

    Hi,
    I went to the frontend, and it didn’t look right, then I went to the backend again and the theme settings button was blue as if it was not saved yet so I clicked it again, and then checked the frontend again and all was well.

    Best regards,
    Mike

    February 7, 2022 at 9:53 am #1339284
    KittenAdmin

    Hi Mike,

    ok. Thank you for your reply.

    Kind regards,
    Kati

    February 7, 2022 at 12:48 pm #1339328
    Rikard

    Hi,

    Great, I’m glad that Mike could help you out. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

    February 7, 2022 at 3:31 pm #1339384
    KittenAdmin

    Hi Rikard,

    thank you very much for your mail. You can close the topic. :-)

    Kind regards,
    Kati

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