Viewing 12 posts - 1 through 12 (of 12 total)
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  • July 28, 2017 at 5:38 pm #831187
    onspring

    Our colors change back to the default when switching to the child one and importing from parent.

    July 28, 2017 at 5:43 pm #831189
    Yigit

    Hi onspring!

    Please go to Enfold theme options > General Styling > Quick CSS field and add following 

    /* flush cache */

    save and then remove above and save once again. That would flush dynamic stylesheet and fix the colors

    Best regards,
    Yigit

    July 29, 2017 at 11:03 pm #831613
    onspring

    That helped with the styles. Now we’re seeing extreme oddness with our side-bar and footers.. See private content for images

    July 30, 2017 at 6:23 am #831688
    John Torvik

    Hi,

    Can you send to us some screenshot about the problem?

    Best regards,
    John Torvik

    July 31, 2017 at 7:52 pm #832374
    onspring

    Screenshots were attached as private data (links) in the last message.

    July 31, 2017 at 8:08 pm #832382
    Yigit

    Hi,

    It seems to be caching related as they load totally fine on my end. Attached a screenshot in private content field. Please flush browser cache and refresh your page a few times – http://wiki.scratch.mit.edu/wiki/Hard_Refresh

    Best regards,
    Yigit

    July 31, 2017 at 11:53 pm #832514
    onspring

    Are you looking at the private images I attached? The “good” one shows what is should (and currently does) look like, without child theme enabled. the “bad one” shows a screenshot I took of it broken. We did hard refresh, even used a separate system to test.

    August 1, 2017 at 12:06 am #832523
    Yigit

    Hi!

    Yes, i checked your screenshots and then attached a screenshot in my previous reply to show you how it looks on my end. I see the “good” version, that is why i think it is cache related :)
    Do you have this issue on certain pages? If so, please post links. Also, if possible, please check your website on another browser or on incognito mode

    Cheers!
    Yigit

    August 1, 2017 at 7:44 pm #833046
    onspring

    All pages have this issue. You see the good one, because we cannot leave our website in a broken condition, so we can’t have the child theme enabled for more than a few minutes for quick testing.

    August 2, 2017 at 1:12 pm #833416
    Yigit

    Hi,

    Sorry for the misunderstanding. Can you please create temporary admin logins and post them here privately so we can try to switch to child theme temporarily and look into the issue?

    Best regards,
    Yigit

    August 4, 2017 at 6:36 pm #834447
    onspring
    This reply has been marked as private.
    August 4, 2017 at 6:43 pm #834452
    Yigit

    Hi!

    Sorry but we only provide support trough our support forum.
    Please consider creating a testing installation – http://kriesi.at/documentation/enfold/move-from-a-local-installation-to-a-live-server/ and to provide logins there.

    Regards,
    Yigit

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