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  • May 10, 2016 at 8:48 pm #630229
    scarlettr8

    Enfold isn’t using the Child Theme on site url without ‘www’, ie site.org doesn’t use theme options, http://www.site.org does.

    May 11, 2016 at 4:54 am #630373
    Vinay

    Hey scarlettr8,

    Please make sure your child theme style.css has the below code on top and it is active under Appearance > Themes.

    
/*
Theme Name: Enfold Child Theme
Description: A <a href='http://codex.wordpress.org/Child_Themes'>Child Theme</a> for the Enfold WordPress Theme. If you plan to do a lot of file modifications we recommend to use this Theme instead of the original Theme. Updating wil be much easier then.
Version: 1.0
Author: Kriesi
Author URI: http://kriesi.at
Template: enfold
*/

    If yous till have any issue please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • the URL to the login screen
    • a valid username (with full administration capabilities)
    • as well as a password for that username

    Best regards,
    Vinay

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