Viewing 4 posts - 1 through 4 (of 4 total)
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  • June 1, 2019 at 5:30 pm #1106147
    Fionadee

    Hi there,
    When I logged on to our website today the favicon and logo had disappeared from Child Theme Options. Everything else seems as I left it. Any idea what could cause this to happen? This has never happened before with any of my other sites and makes me nervous.
    Hoping there is a logical explanation!

    June 2, 2019 at 5:20 am #1106265
    Mike

    Hey Fionadee,
    I believe that I’m seeing them both, Please see the screenshots in Private Content area.

    Best regards,
    Mike

    June 2, 2019 at 9:24 am #1106281
    Fionadee

    Hi Mike,
    Thanks for your reply. I have reinstated both but was wondering what could have caused this to happen. I think I found the reason for the missing favicon – it was also specified in: Appearance > Customise > Site Identity, so there would have been a clash there (this is a website I have taken over from another designer and I missed this!)
    No idea why the logo would unattach itself though.
    All the best,
    Fionadee

    • This reply was modified 5 years, 6 months ago by Fionadee.
    June 2, 2019 at 10:09 am #1106299
    Yigit

    Hi,

    I am not really sure why it happened as well. Your memory limit is fine.
    Please let us know if issue occurs again :)

    Cheers!
    Yigit

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